Amy Scallon
Chicago,IL
Summary
Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, project management, and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.
Overview
7
7
years of professional experience
Work History
Operations Coordinator
Medstaff Alternatives
06.2019 - Current
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Streamlined operations by implementing efficient processes and procedures.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Implemented troubleshooting, root cause analysis and issue resolution.
Server
Bottled Blonde
01.2018 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Science - Human Sciences
Harold Washinton
Chicago, IL06-2018
Skills
- Customer Invoicing
- Process Implementation
- Supply Ordering
- Quality Assurance
- Customer Relations
- Project Planning
- Marketing
- Customer Service
Timeline
Operations Coordinator
Medstaff Alternatives
06.2019 - Current
Server
Bottled Blonde
01.2018 - 03.2020
Associate of Science - Human Sciences
Harold Washinton