Amy Scheffer
Granite City,IL
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator I
Washington University School of Medicine
06.2023 - Current
- Company Overview: Department of Clinical Research OB/GYN WUSM, St. Louis MO.
- Ensures compliance with protocol guidelines and requirements of regulatory agencies in a timely manner
- Establishes record-keeping systems and makes assessments and determinations of participants’ progress in the study
- Explain diagnostic procedures and treatment plans to participants and establish a positive rapport with participants
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained confidential patient, employee, and company information in compliance with company policies and regulatory requirements.
- Direct internal and external inquiries, increasing efficiency in the communication process.
Clinical Research Assistant II
Washington University School of Medicine
01.2021 - 12.2023
- Company Overview: Department of Clinical Research OB/GYN WUSM, St
- Louis, MO
- Collects clinical data under research protocols and transcribes outcomes into REDCap software
- Evaluate research results, report findings, and discuss project outcomes with staff involved
- Coordinated with multidisciplinary teams to facilitate smooth communication between researchers, clinicians, and support staff.
- Provided training to new team members on proper procedures for data collection, documentation, and reporting in clinical trials.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Clinical Service Representative II
Washington University School of Medicine
01.2019 - 12.2021
- Company Overview: Neurological Ophthalmology WUSM, St
- Louis, MO
- Assists patients with insurance questions regarding billing process with a thorough understanding of both Washington University insurance database and insurance terminology
- Working knowledge of insurance, medical terminology, and computer skills
- Ability to work with internal and external customers, including physicians, nurses, patients and families
- Accurately documents events and decision-making in a manner that results in appropriate medical charting
- Completes clerical activities necessary to assist with processing of physician orders for tests and medications
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
Unit Coordinator
Barnes Jewish Hospital
01.2015 - 12.2019
- Company Overview: Trauma Operating Department, St. Louis Mo.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
- Facilitated smooth shift transitions by preparing detailed nursing reports and ensuring complete handover of responsibilities.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
Education
No Degree - General Studies
Published Co-author of "Experiences of Midwestern Obstetric Clinicians during the Coronavirus Disease 2019 Pandemic." AJOG Global Reports, Volume 4, Issue 4. (2024)
https://doi.org/10.1016/j.xagr.2024.100392.
Skills
- Proficient in Clinical Guidelines
- Data Collection Management
- Documentation Oversight
- Informed Consent Practices
- Database Management
- Proficient in Managing Multiple Tasks
- Customer relations
- Strong Communication Skills
- Conflict Resolution
- Proficient in Computer Applications
- Excel Proficiency
- Transaction Management
Certification
- 2023, Foundations of Harm Reduction Training and Wound Care, ENACT Missouri UMSL-MIMH
- 2023, EHS Certification, Shipping Training Hazardous Chemicals/ Category B/ Dry Ice and GMO
- 2023, GCP Training, Good Clinical Practice (CITI) Training Module
- 2022, BLS Certification, Collaborative Institutional Training Initiative (CITI) American Heart Association
- 2019 Ophthalmology Scribe Certification
Positions
- Clinical Research Coordinator I, 06/01/23, Present, St. Louis, MO, Ensures compliance with protocol guidelines and requirements of regulatory agencies in a timely manner., Establishes record-keeping systems and makes assessments and determinations of participants’ progress in the study., Explains diagnostic procedures and treatment plans to participants and establishes a positive rapport with participants.
- Clinical Research Assistant II, 01/01/21, 12/31/23, St. Louis, MO, Collects clinical data under research protocols and transcribes outcomes into REDCap software., Evaluates research results, reports findings and discusses project outcomes with staff involved., Performs data entry and maintains data files on research.
- Clinical Service Representative II, 01/01/19, 12/31/21, St. Louis, MO, Assists patients with insurance questions regarding billing process with a thorough understanding of both Washington University insurance database and insurance terminology., Working knowledge of insurance, medical terminology, and computer skills., Ability to work with internal and external customers, including physicians, nurses, patients and families., Accurately documents events and decision-making in a manner that results in appropriate medical charting., Completes clerical activities necessary to assist with processing of physician orders for tests and medications.
- Unit Coordinator, 01/01/15, 12/31/19, St. Louis, MO
Timeline
Clinical Research Coordinator I - Washington University School of Medicine
06.2023 - Current
Clinical Research Assistant II - Washington University School of Medicine
01.2021 - 12.2023
Clinical Service Representative II - Washington University School of Medicine
01.2019 - 12.2021
Unit Coordinator - Barnes Jewish Hospital
01.2015 - 12.2019
Southwestern Illinois College - No Degree, General Studies
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