Yardi-Property Management System
Amy Schult
Chicago,IL
Summary
Highly qualified and well developed Property Manager with a proven track record at McCaffery Interests, Inc., responsible for managing commercial assets in an efficient and value enhancing manner that is consistent with the overall strategic plan for each property. Expert in vendor management and adept at implementing cost-saving strategies, significantly improving operational efficiency. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, tenants and vendors. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Property Manager
McCaffery Interests, Inc.
07.2021 - Current
- Daily operations for various commerical properties throughout Chicagoland and DC Area.
- Research, prepare and implement annual budgets including operating expenses and capital expenditures for building improvements
- Prepared annual tenant CAM and RET Reconciliations
- Review and approve invoices in conjunction with approved operating budget and in a manner which maximizes the properties operating income
- Maintain contact with tenants and owner representatives to ensure solid, reliable relationships including implementation of building specific tenant relation programs
- Manage capital improvement projects as assigned
- Supervised and mentored Assistant Property Manager
- Assist with property acquisitions and dispositions as requested
- Develop and implement ideas to reduce operating expenses
- Administer preventative maintenance programs
- Negotiate and manage vendor contracts within assigned portfolio
- Conduct regular property inspections to prevent problems/identify opportunities in accordance with company policy
- Responsible for monitoring and collecting tenant delinquencies and preparation of notices, including sales reporting
- Responsible for monthly client reporting including reporting on operating expense variances
- Assist leasing representatives during tenant renewal process
- Responsible for completion/execution of follow-up documentation for all leases
- Demonstrate a positive professional, and client oriented attitude about the company with coworkers, tenants, clients, and public whether contact is by mail, telephone, or in person. Constantly striving for improvements in work process and results to better meet client's expectations.
- Maintain all tenant, vendor and owner files (both electronic and paper)
- Coordinated of tenant move-ins and move-out
- Responsible for planning and hosting monthly tenant events
Assistant Property Manager
McCaffery Interests, Inc.
04.2015 - 04.2021
- Reported to Property Manager on 4-6 commercial properties
- Responsible for day-to-day needs of the building in the areas of tenant relationship management, issue resolution, operations and financial management
- Developed and maintained close working relationship with tenants through regular communications. Responding to tenants concerns and problems and participates in their resolution by clarifying issues, offering suggestions, communicating with appropriate personnel and providing timely follow up
- Contact for maintenance contractors and vendors along with building's maintenance engineer
- Assisted in enforcing terms and provisions of leases, including insurance requirements, use clauses and payment of rents and miscellaneous billings
- Assisted in preparing annual budget and quarterly reports to investors. Reviewed expenses monthly and reported variances to Asset Manager
- Assisted in CAM and RET Reconciliation
- Monitored tenant AR balances and collected outstanding rents
- Ensured delivery of services and maintenance to the property by coordinating and implementing maintenance contracts including, but not limited to, security, elevator, HVAC, window washing, waste disposal, recycling and cleaning
- Conducted weekly property inspections
- Interfaced with building's maintenance engineer, McCaffery Interests' in-house construction team, outside contractors and all other vendors to efficiently repair and maintain the physical condition of the building
- Assisted with planning and management of capital improvement projects
- Maintain up-to-date tenant and vendor information in Yardi and other software
- Maintain and update tenant, vendor and owner Certificates of Insurance (COI)
Property Administrator
McCaffery Interests, Inc
02.2013 - 03.2015
- Provided direct administrative support to Property Managers and Chief Engineer
- Assembled property budgets, CAM &Tax Reconciliations
- Prepared monthly reports that are provided to the client.
- Requested quotes from vendors and drafted services agreements for approved work
- Responsible for ensuring all invoices were coded and entered into Yardi for payment according to the approved budget.
- Assisted in all aspects of lease administration process for assigned properties. Including lease abstracts, commencement notices, entry of information into Yardi system.
- Responsible for monthly water readings and billbacks.
- Assisted in planning and coordinating tenant events/meetings
- Prepared tenant memo's and correspondence as directed by Managers regarding building holidays, upcoming events, etc.
- Maintain and updated tenant and contractor's contacts lists
- Provided superior customer service to all tenants, clients, contractors and vendors at all times.
- Inspected vacant spaces for necessary cleaning and repairs
- Tracked COI's on a regular basis for both Tenants and Contractors.
- Obtained completed W-9 forms from all vendors.
Executive Assistant to CEO & Chairman
McCaffery Interests, Inc.
12.2012 - 01.2013
- Maintained filing system for executed documents and central files
- Coordinated and sets-up conference calls, meetings, special events and travel, including domestic and international travel, hotels, ground transportation
- Update and maintained all executive's calendars and Outlook contacts
- Provided administrative support to CFO and President when needed
- Coordinated with Project Managers on all internal and external meetings, catering, conference calls, tours
- Answered busy phone lines, executive phones & greeted guests
- Completed and summited expense reports for CEO and President
- Handled General Council's accounts payable and receivable in QuickBooks, prepared bank deposits, monthly invoices and helped prepare legal documents
- Entered accounts payable for properties using Yardi Payscan
- Trade show coordinator
Assistant Project Manager
McCaffery Interests, Inc.
10.2008 - 11.2012
- Performed administrative support for two Project Mangers of Development
- Maintained and managed calendars including heavy coordination of travel arrangements and itineraries. Completes expense reports
- Responsible for managing & organizing tradeshow booth at ICSC in Las Vegas and ICSC Chicago Deal Making.
- Maintained company website, project databases, working files and central filing system
- Produced and distributed monthly project reports
- Provided office support and IT support (i.e.: ordering supplies, maintaining office equipment, mail distribution, receptionist, etc.)
Education
Bachelor of Arts -
Butler University
Indianapolis, IN05.2002
Skills
- Property Management Operations
- Financial Budgeting
- CAM & RET Reconciliations
- Vendor Management & Contract Services
- Customer Service
Software
Kardin Budget
Angus Work Order Software
Microsoft Advanced
Certification
- Licensed Real Estate Broker 11/19/2021-04/30/2026
Timeline
Property Manager
McCaffery Interests, Inc.
07.2021 - Current
Assistant Property Manager
McCaffery Interests, Inc.
04.2015 - 04.2021
Property Administrator
McCaffery Interests, Inc
02.2013 - 03.2015
Executive Assistant to CEO & Chairman
McCaffery Interests, Inc.
12.2012 - 01.2013
Assistant Project Manager
McCaffery Interests, Inc.
10.2008 - 11.2012
Bachelor of Arts -
Butler University
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