Dynamic professional, excelling in problem-solving and organizational growth. Adept at streamlining processes and enhancing efficiency, I leverage strong teamwork orientation to foster collaboration and achieve outstanding results. Committed to delivering high-quality outcomes through innovative solutions and effective communication.
Overview
23
23
years of professional experience
Work History
Account Clerk Typist
Cattaraugus County Department of Public Works
10.2023 - Current
Ensured accuracy in account data entry by carefully reviewing supporting documents before inputting transactions into the system.
Received and dated packages and letters for internal distribution.
Copied, scanned and faxed documents using appropriate equipment.
Assisted in timely month-end closings by diligently preparing required documents and reconciliations.
Boosted overall department performance by providing valuable support during peak periods or staff absences when needed.
Efficiently managed multiple priorities simultaneously, keeping track of deadlines and adapting workflow accordingly.
Motor Vehicle Representative
Cattaraugus County DMV
03.2020 - 10.2023
Processed vehicle registrations and titles, ensuring compliance with state regulations.
Assisted customers with inquiries regarding motor vehicle services and documentation.
Maintained accurate records of transactions in the electronic database system.
Educated clients on necessary documentation for various motor vehicle processes.
Teller
Community Bank NA
06.2018 - 03.2020
Processed customer transactions accurately, ensuring compliance with banking policies and procedures.
Assisted customers with account inquiries, providing information on services and resolving issues promptly.
Maintained cash drawer integrity through regular audits and adherence to cash handling protocols.
Senior Education Consultant
Sephora Inside JCPenney
08.2017 - 06.2018
Led curriculum development initiatives to enhance educational programs and improve outcomes.
Mentored product consultants, fostering professional growth and knowledge sharing within the team.
Designed and implemented strategic training workshops for educators, addressing diverse learning needs, and safety standards.
Real Estate Agent
Chamberlain Home Realty
02.2016 - 09.2017
Negotiated contracts and managed transactions, ensuring compliance with legal regulations.
Coordinated property showings and open houses, showcasing features to attract potential buyers.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Advertised client properties through websites, social media, and real estate guides.
Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Assistant Manager
Maurices
01.2017 - 08.2017
Led team in daily operations, ensuring adherence to company policies and procedures.
Managed customer inquiries and complaints, promoting resolution strategies that enhanced satisfaction ratings.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Lead Teacher
Continental School Of Beauty Culture
09.2002 - 03.2016
Developed and implemented curriculum to enhance students' practical skills and knowledge in beauty culture.
Led team of educators in creating engaging learning environments that foster student creativity and confidence.
Evaluated student performance through assessments, ensuring alignment with industry standards and educational goals.
Organized workshops and training sessions to keep faculty updated on the latest trends in beauty education.
Utilized various teaching tools and technologies to improve student engagement and learning outcomes effectively.
Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Focused on health and safety curriculum (OSHA standards) throughout program.
Advance Master Educator
Cengage Learning
06.2010 - 11.2014
Developed innovative curricula aligned with educational standards and learner needs.
Mentored educators to enhance teaching methodologies and classroom engagement.
Led professional development workshops for faculty on best instructional practices.
Fostered a culture of collaboration among educators to share effective teaching strategies and resources.
Mentored teachers by sharing expertise and offering guidance on effective classroom management techniques and lesson planning.
Developed and implemented tailored instructional plans for diverse student populations, resulting in improved academic outcomes.
Led professional development workshops to stay current on best practices in education, applying new methods to enhance teaching effectiveness.
Administrative Manager at Caroline County Department of Public Utilities / Public WorksAdministrative Manager at Caroline County Department of Public Utilities / Public Works
Equipment Operator I at Imperial County Department of Public Works - Road DepartmentEquipment Operator I at Imperial County Department of Public Works - Road Department