Amy Ser
Lan,TX
Summary
Operations and inventory specialist with nine years at USC supporting supply chain workflows, data accuracy, documentation, and system-driven processes. Strong record of improving procedures, maintaining precise records, and coordinating cross-department operations. Ready to contribute to a systems-focused administrative role.
Overview
11
11
years of professional experience
Work History
Inventory Coordinator
USC Herman Ostrow School of Dentistry
01.2019 - Current
- Manage ordering, receiving, and distribution of supplies for clinical and academic operations.
- Maintain accurate inventory records, documentation, and audit-ready reports.
- Track budgets, monitor spending, and prepare fund transfer requests.
- Coordinate with vendors for quotes, orders, and discrepancy resolution.
- Support process improvements with the Inventory Control Manager.
- Troubleshoot supply issues and maintain consistent stock availability.
Patient Services Representative
USC
11.2018 - 09.2019
- Performed data entry, verification, and auditing of clinical and financial information.
- Managed high-volume communication and coordinated with multiple departments.
- Prepared summaries and supported reporting workflows.
Call Center Representative
USC
02.2018 - 11.2018
- Handled high-volume calls, scheduled appointments, and updated patient records.
- Documented interactions and escalated urgent needs appropriately.
Dispensary Aide
USC
02.2017 - 02.2018
- Stocked, labeled, and tracked dental materials using POS and inventory systems.
- Processed transactions and reconciled daily purchases.
Operations Assistant
OnTrac
10.2014 - 02.2017
- Coordinated package routing, performed data verification, and resolved workflow issues.
- Supported daily performance reporting.
Education
Bachelor’s Coursework -
Northwood University
12-2018
Associate of Arts - undefined
Cerritos College
01-2016
Skills
- INVENTORY MANAGEMENT
- DATA VERIFICATION
- VENDOR COORDINATION
- BUDGET TRACKING
- REPORTING
- WORKFLOW OPTIMIZATION
- CUSTOMER SERVICE
- MICROSOFT OFFICE
- POS/INVENTORY SYSTEMS
- EXCEL (TRACKING, FORMULAS)
- DATABASE SYSTEMS
- CALL MANAGEMENT SYSTEMS
- DIGITAL DOCUMENTATION TOOLS
Languages
Spanish
Native or Bilingual
Timeline
Inventory Coordinator
USC Herman Ostrow School of Dentistry
01.2019 - Current
Patient Services Representative
USC
11.2018 - 09.2019
Call Center Representative
USC
02.2018 - 11.2018
Dispensary Aide
USC
02.2017 - 02.2018
Operations Assistant
OnTrac
10.2014 - 02.2017
Associate of Arts - undefined
Cerritos College
Bachelor’s Coursework -
Northwood University