Amy Shay
Mount Horeb,WI
Summary
Seasoned MRI and Mammography Technologist with expertise in diagnostic imaging and patient care at the University of Wisconsin Hospitals and Clinics Authority. Proven ability to enhance patient experiences through effective communication and relationship development, while ensuring quality control and minimizing radiation exposure. Skilled in PACS image management and committed to maintaining confidentiality and compliance.
Known for reliability and adaptability, excelling in collaborative environments to achieve optimal results. Skilled in operating advanced imaging equipment, interpreting scans, and maintaining safety protocols. Consistently focused on quality, precision, and patient-centered service.
Overview
28
28
years of professional experience
1
1
Certification
Work History
MRI Technologist
University of Wisconsin Hospital and Clinics
Madison, WI
11.2023 - Current
- Operated MRI equipment to produce high-quality diagnostic images.
- Ensured patient safety and comfort during MRI procedures.
- Collaborated with radiologists to discuss imaging results and findings.
- Maintained accurate patient records and imaging documentation.
- Monitored equipment performance, reporting malfunctions for timely repairs.
- Maintained safe environment, adhering to strict radiation safety guidelines and policies.
- Trained new personnel on MRI procedures and equipment usage.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Reduced scan time with efficient scheduling and streamlined pre-scan processes.
- Improved image quality by maintaining proper positioning of patients during scans.
- Enhanced patient comfort by effectively explaining MRI procedures and addressing concerns.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations when handling personal information.
- Fostered a positive workplace culture that prioritized teamwork, open communication, and shared responsibility for outcomes.
- Boosted patient satisfaction through compassionate care and clear communication before, during, and after procedures.
- Assisted radiologists in accurate diagnoses with precise imaging protocols for various conditions.
- Decreased exam errors with meticulous attention to detail when following physician orders and imaging protocols.
- Reduced patient anxiety through clear communication and compassionate care.
- Conducted detailed MRI scans, leading to accurate diagnoses by healthcare professionals.
Mammography Technologist
University Of Wisconsin Hospitals And Clinics Authority
Madison, WI
03.2001 - 11.2023
- Checked patient details against records to maintain accuracy of procedures.
- Check images on PACS system before sending to Radiologist for interpretation
- Performed diagnostic imaging as well as breast screening exams
- Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
- Processed, labeled and organized diagnostic images to match with patient records on PACS.
- Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.
- Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
- Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Mentored radiologic technology students and taught proper procedures.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan.
- Welcomes patients and tries to make procedures as pleasant as possible through discretion and personal support.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Complies with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Checked all imaging equipment after every use to verify proper functioning.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation
- Mentored radiologic technology students and taught proper procedures
- Checked patient details against records to maintain accuracy of procedures
- Assisted with breast biopsies
- Prepared and administered contrast materials, radiopharmaceuticals, anesthetic and antispasmodic drugs for imaging procedures
- Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques
Radiologic Technologist
University of Wisconsin Hospital and Clinics
Madison, WI
06.1998 - 03.2001
- Operated advanced imaging equipment to perform diagnostic radiology procedures.
- Ensured patient safety through adherence to radiation protocols and safety standards.
- Collaborated with healthcare teams to develop and implement patient care plans.
- Trained and mentored junior technologists in best practices and equipment usage.
- Improved workflow efficiency by streamlining scheduling processes for imaging services.
- Conducted quality assurance checks on imaging equipment to maintain operational accuracy.
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
- Participated in departmental meetings to discuss process improvements and patient outcomes.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Operated radiologic equipment to produce diagnostic images and films.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Streamlined workflow in the radiology department by organizing schedules and maintaining accurate records of completed procedures.
- Aided in reducing repeat examinations due to image artifacts or poor positioning through thorough pre-imaging assessments.
- Instructed patients on proper positioning for imaging.
- Participated in continuing education programs related to radiology.
Education
Certificate of Completion - Radiology Technologist
UW School of Radiologic Technology
Madison, WI06-1998
Skills
- GE Healthcare Systems
- Physician assistance
- Patient safety
- Patient care
- Intravenous contrast administration
- Quality control
- MR safety protocols
- Advanced imaging modalities
- Neuroimaging techniques
- Staff training
- Cross-sectional anatomy
- Quality control procedures
- Reviewing images with PACS
- Knowledge of editing, orientating and merging studies on PACS system
- Problem resolution and Process improvements
- Diagnostic imaging services
- Equipment management
- Body positioning and placement
- Relationship development
- Customer service expertise
- Quality control knowledge
- Patient education
- Image quality assessment
- Equipment maintenance
- Pelvic imaging
- Abdominal imaging
- Orthopedic imaging
- Musculoskeletal imaging
- Vascular imaging
- Diffusion tensor imaging
- Body imaging
- Multitasking Abilities
- Reliability
- Problem-solving abilities
- Attention to detail
- Teamwork and collaboration
- Contrast agents
- HIPAA compliance
- Post-processing techniques
- Screening mammography
- Patient screening
- Appointment scheduling
- Time management
- Effective communication
Certification
- ARRT (R)(MR)(M)
- BLS Certification
- Certified Radiology- Wisconsin License
Timeline
MRI Technologist
University of Wisconsin Hospital and Clinics
11.2023 - Current
Mammography Technologist
University Of Wisconsin Hospitals And Clinics Authority
03.2001 - 11.2023
Radiologic Technologist
University of Wisconsin Hospital and Clinics
06.1998 - 03.2001
Certificate of Completion - Radiology Technologist
UW School of Radiologic Technology