Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Shelman

Tacoma,WA

Summary

Professional driver with strong track record in providing safe, reliable transportation services. Known for excellent navigation skills, punctuality, and customer-first attitude. Communicates effectively with passengers and adapts to changing schedules with ease. Team-oriented and focused on achieving consistent, high-quality results.

Overview

15
15
years of professional experience

Work History

Driver Specialist

Uber
04.2024 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Assistant Manager of Merchandising

Rite Aid
07.2020 - 10.2024
  • Conducted regular competitor analysis to stay informed on industry trends and adjust merchandise offerings as needed.
  • Implemented seasonal promotions, effectively increasing foot traffic during peak shopping periods.
  • Trained new team members on merchandising best practices, resulting in a more cohesive and productive team.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly, leading to improved performance.
  • Participated in hiring process by interviewing candidates for merchandising positions, selecting those best suited for the role.
  • Built positive relationships with vendors for consistent and reliable supply of products.
  • Completed monthly profit and loss performance reports.

Child Care Site Director

South Sound YMCA
09.2010 - 06.2020
  • Developed and implemented innovative strategies to enhance parent involvement and boost overall satisfaction with childcare services.
  • Collaborated with parents and staff to address individual needs of each child, resulting in improved overall development.
  • Streamlined administrative processes by efficiently organizing records, documentation, and enrollment procedures.
  • Ensured timely completion of required paperwork such as incident reports or maintenance requests to maintain overall organization efficiency at the site level.
  • Established strong relationships with local schools, community organizations, and resources to support children''s academic success.
  • Managed daily operations of the childcare site, ensuring compliance with state regulations and licensing requirements.
  • Enhanced children''s learning experiences by implementing age-appropriate activities and educational programs.
  • Coordinated special events, field trips, and extracurricular activities to provide diverse educational experiences for children.
  • Developed relationships with community organizations to provide additional resources and services to families.

Education

Associate of Arts - Early Childhood Care And Education

SPSCC
Olympia, WA
10-2017

Skills

  • Logbook management
  • Decision-making under pressure
  • Team collaboration
  • Excellent navigation
  • Weather condition adaptation
  • Traffic law compliance
  • Customer service
  • Relationship building

Timeline

Driver Specialist

Uber
04.2024 - Current

Assistant Manager of Merchandising

Rite Aid
07.2020 - 10.2024

Child Care Site Director

South Sound YMCA
09.2010 - 06.2020

Associate of Arts - Early Childhood Care And Education

SPSCC

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