Amy Shereda
Surprise,USA
Summary
Leader of Human Resources with over 12 years of experience driving talent acquisition, sales, retail management, employee engagement, and compliance initiatives. Expertise in recruitment, employee relations, training and development, and conflict resolution, resulting in increased internal promotions and reduced absenteeism. Strong communicator and team player, dedicated to fostering a safe, inclusive, and productive workplace with a focus on diversity, equity and inclusion. Extensive knowledge in payroll, scheduling, labor laws, compliance, performance management and human resources information systems. Passionate around implementing effective recruitment strategies to attract high-quality candidates.
Overview
12
12
years of professional experience
Work History
Executive Team Leader of Human Resources
Target
02.2023 - Current
- Lead HR initiatives, enhancing employee engagement and retention through targeted programs
- Streamline HR processes, reducing onboarding time, enhancing new hire experience and operational efficiency
- Implement HR policies, ensuring compliance with labor laws and company standards, fostering a safe and inclusive workplace
- Develop and implement effective recruitment strategies to attract high-quality candidates
- Champion employee wellness initiatives and boost morale
- Ensuring compliance with all state and federal laws and regulations pertaining to Human Resource matters
- Partnering with internal compliance team to participate in audits conducted by state or federal agencies
- Monitoring and providing feedback regarding current policies and procedures and proposing updates as needed
- Drive talent acquisition strategies, successfully filling key positions within 30 days, enhancing team productivity and company growth
- Coordinating workers compensation program, including addressing requests relating to modified duty/early return to work, ADA and litigation
- Assist in recruitment efforts and new hire and transfer processes, including but not limited to coordination of openings, development of job descriptions, diversity recruitment strategies, interviewing candidates, job offer recommendations and offer letters, and acting as a liaison between the hiring manager and the recruiting team
- Conducting employee investigations as needed and ensuring timely and responsible resolutions
- Resolving employee performance issues to ensure appropriate corrective action steps are taken, including coaching, verbal/written warnings, and performance improvement plans
- Oversee a team of 25 leaders and 180 team members
- Spearhead diversity recruitment strategies, increasing minority hires, fostering an inclusive workplace culture
- Coordinate with department heads to align HR strategies with business goals, enhancing cross-functional team efficiency.
- Led cross-functional teams for streamlined communication and efficient project execution.
Store HR Leader
Petsmart
01.2015 - 02.2023
- Oversee safety, customer experience, operations, financial outcomes, and human resources
- Led store operations, achieving consistent sales growth and high customer satisfaction
- Supporting and serving as a liaison between employees and management
- Implement HR policies, ensuring compliance with labor laws and company standards, fostering a safe and inclusive workplace
- Coordinating workers compensation program, including addressing requests relating to modified duty/early return to work, ADA and leave of absences
- Full life-cycle onboarding
- Ensuring compliance with all state and federal laws and regulations pertaining to Human Resource matters
- Partnering with internal compliance team to participate in audits conducted by state or federal agencies
- Monitoring and providing feedback regarding current policies and procedures and proposing or drafting policies and updates as needed
- Resolving employee performance issues to ensure appropriate corrective action steps are taken, including coaching, verbal/written warnings, and performance improvement plans
- Specialized in talent development
- Led a management team of 5-10 leaders across work centers
- Implemented inventory management strategies, reducing stock shortages and improving turnover rates
- Trained and developed a team of 30+ employees, enhancing productivity and morale
- Analyzed sales data to identify trends, optimizing product placement and promotional efforts
- Resolved customer complaints efficiently, maintaining a positive store reputation and loyalty
- Spearheaded community outreach programs, boosting local engagement and driving foot traffic to the store
- Facilitated cross-departmental meetings to align goals, improving inter-team communication and project efficiency.
Assistant Store HR Leader
Petsmart
05.2012 - 02.2015
- Act as a human resources generalist alongside Store Leader/HR captain
- Execute recruitment strategies and supporting company initiatives to build a full life-cycle process-from sourcing to onboarding
- Led a team of 20+ associates, improving customer satisfaction and operational efficiency
- Managed inventory, reducing stock discrepancies and ensuring product availability
- Implemented staff training programs, increasing employee retention and performance
- Ensuring compliance with all state and federal laws and regulations pertaining to Human Resource matters
- Partnering with internal compliance team to participate in audits conducted by state or federal agencies
- Monitoring and providing feedback regarding current policies and procedures and proposing or drafting policies and updates as needed
- Analyzed sales data, driving strategic decisions that boosted revenue
- Resolved customer issues promptly, enhancing store reputation and loyalty
- Resolving employee performance issues to ensure appropriate corrective action steps are taken, including coaching, verbal/written warnings, and performance improvement plans
- Optimized scheduling processes, reducing overtime costs by 20% while maintaining high employee morale
- Fostered strong vendor relationships, securing exclusive product deals and improving inventory turnover rates
- Audited financial records, identifying and correcting discrepancies to ensure accurate reporting.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Assisted with new hire processing and existing training programs.
Education
Bachelor's Degrees in Psychology and Biology -
Central Michigan University
05.2014
Master's Degree in Psychology -
Michigan State University
05.2014
Skills
- Recruitment
- Employee Relations
- Training and Development
- Conflict Resolution
- Performance Management
- Organizational Development
- Change Agility
- Communication
Timeline
Executive Team Leader of Human Resources
Target
02.2023 - Current
Store HR Leader
Petsmart
01.2015 - 02.2023
Assistant Store HR Leader
Petsmart
05.2012 - 02.2015
Bachelor's Degrees in Psychology and Biology -
Central Michigan University
Master's Degree in Psychology -
Michigan State University
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