Amy Sherman

• Answer customers' questions about merchandise and advise customers on merchandise selection.
• Take inventory or examine merchandise to identify items to be reordered or replenished.
• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Receive, open, unpack and issue sales floor merchandise.
• Stamp, attach, or change price tags on merchandise, referring to price list.
• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

• Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices.
• Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate.
• Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
• Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.
• Inspect drives, motors, and belts, check fluid levels, replace filters, or perform other maintenance actions, following checklists.
• Clean or lubricate shafts, bearings, gears, or other parts of machinery.
• Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment.
• Record type and cost of maintenance or repair work.
• Order parts, supplies, and equipment from catalogs and suppliers, or obtain them from storerooms.
• Dismantle devices to access and remove defective parts, using hoists, cranes, hand tools, and power tools.
• Plan and lay out repair work, using diagrams, drawings, blueprints, maintenance manuals, or schematic diagrams.
• Provide grounds keeping services, such as landscaping and snow removal.
• Perform general cleaning of buildings or properties.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Analyze training needs to design employee development, language training and health and safety programs.
• Contract with vendors to provide employee services, such as food service, transportation, or relocation service.

• Collect money for drinks served.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Clean glasses, utensils, and bar equipment.
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
• Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
• Serve wine, and bottled or draft beer.
• Take beverage orders from serving staff or directly from patrons.
• Clean bars, work areas, and tables.
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
• Serve snacks or food items to customers seated at the bar.
• Slice and pit fruit for garnishing drinks.
• Ask customers who become loud and obnoxious to leave, or physically remove them.
• Arrange bottles and glasses to make attractive displays.

Operated cash register.

Described merchandise and services to customers.

Answered questions and resolved concerns.

Set up visually appealing promotional displays.

Maintained store in clean and neat manner.

Signed for incoming shipments in manager's absence.

Served as mentor to junior team members.

Described use and operation of merchandise to customers.

Received and processed cash and credit payments for in-store purchases.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Shared product knowledge with customers while making personal recommendations.

Demonstrated that customers come first by serving them with a sense of urgency.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

Verified that all merchandising standards were maintained on a daily basis.