Summary
Overview
Work History
Education
Skills
Timeline
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Amy Short

Atlanta,GA

Summary

Dynamic Admin/AR Specialist with a proven track record at Omicron Technologies, enhancing accounts receivable efficiency through innovative process improvements. Expert in payment tracking and customer account reconciliation, fostering strong client relations while maintaining confidentiality. Recognized for resolving billing disputes and training junior staff, driving overall departmental success and customer satisfaction.

Experienced with managing accounts receivable processes and ensuring timely collections. Utilizes strong analytical skills to resolve billing discrepancies and enhance cash flow. Track record of effective financial analysis and customer service, contributing to overall business success.

AR specialist with strong expertise in accounts receivable management, reconciliation, and financial reporting. Proven ability to enhance cash flow, streamline processes, and ensure compliance with accounting standards. Known for reliability, adaptability, and effective teamwork that consistently drives results. Skilled in ERP systems, Excel, and customer communication, bringing both precision and efficiency to every task.

Competent Accounts Receivable Specialist bringing 25 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.

Competent Accounts Receivable Specialist bringing 25 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.

Overview

2026
2026
years of professional experience

Work History

Admin/AR Specialist

Omicron Technologies
01.2000 - 04.2025
  • Increased customer satisfaction levels by promptly addressing inquiries regarding billing issues or adjustments needed on their accounts.
  • Improved accounts receivable efficiency by streamlining payment processing and invoice management.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Provided ongoing training for junior team members on best practices related to accounts receivable management, increasing overall departmental knowledge and expertise.
  • Managed efficient cash flow reporting for a multi-million dollar company, posted cash receipts and analyzed chargebacks, independently addressing, and resolving issues.
  • Maintained strict confidentiality of sensitive financial data and client information at all times, adhering to company policies and industry regulations.
  • Managed thousands of customer accounts while maintaining strict attention to detail, ensuring all transactions were accurately recorded and documented.
  • Researched and resolved customer claims related to shortages, discount violations, and returns.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Handled day-to-day accounting processes to drive financial accuracy.

Bartender

Center Stage
2007 - 2020
  • Served high customer volumes exceeding 1000+ during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Reduced wait times for drinks by 50% by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.

Education

High School Diploma -

Whitesboro
Marcy, NY
06-1990

Skills

  • Payment tracking
  • Client communication
  • Customer account reconciliation
  • Professional ethics
  • Accurate payment posting
  • Invoice processing
  • Accounts receivable management
  • Dispute resolution
  • Bank deposits
  • Accounts receivable
  • Information gathering and analysis
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Adaptability and flexibility
  • Proactive and Self-motivated
  • Customer relations
  • Precision and accuracy
  • Microsoft Excel
  • Account reconciliation
  • AR aging reports
  • Creative problem solving

Timeline

Admin/AR Specialist

Omicron Technologies
01.2000 - 04.2025

Bartender

Center Stage
2007 - 2020

High School Diploma -

Whitesboro

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Amy Short