Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Siwinski

Rathdrum,ID

Summary

Experienced Patient Account Representative recognized for attention to detail and effective team collaboration. Expertise in processing payments and appealing denied claims, driving improvements in billing accuracy and overall patient experience.

Overview

27
27
years of professional experience

Work History

Patient Account Representative

Family Care Network-Lynden Family Medicine
Bellingham, WA
11.2000 - Current
  • Provided customer service to patients regarding billing inquiries and account information.
  • Processed payments from patients and maintained accurate records of all transactions.
  • Collaborated with relevant parties to resolve billing issues, insurance claims, and patient payments.
  • Maintained detailed notes on all patient interactions for future reference purposes.
  • Submitted appeals on behalf of patients when appropriate based on findings from research conducted into denied claims.
  • Reconciled payments received against outstanding invoices ensuring proper posting of credits and debits.
  • Ensured compliance with company policies concerning the privacy of confidential health information.

Claims Reprocessor

Regence BlueShield
Burlington, WA
06.1998 - 11.2000
  • Responsible for researching and processing provider refund checks
  • Customer service answering phone calls from provider offices regarding claims
  • Customer service managing patient calls regarding claims questions or benefit inquires

Education

Associate of Arts -

Whatcom Community College
Bellingham, WA
06-1995

Skills

  • Attention to detail
  • Effective communication
  • Team collaboration
  • Time management
  • Medical Billing Understanding
  • Data entry proficiency

Timeline

Patient Account Representative

Family Care Network-Lynden Family Medicine
11.2000 - Current

Claims Reprocessor

Regence BlueShield
06.1998 - 11.2000

Associate of Arts -

Whatcom Community College

Similar Profiles

CREATE PROFILE