Amy Skelton
Clarendon,Tx
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Knowledgeable Case Manager experienced in coordinating care for appropriate individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Compassionate Case Manager experienced in various environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
2027
2027
years of professional experience
Work History
Case Manager
United Energy Workers Healthcare
04.2025 - Current
- Member of a team of 6 Registered Nurses providing total care Case Management Services for Clients through the Department of Labor.
- These clients suffered chronic conditions related to exposure to toxic substances that included Nuclear and Atomic work environments.
- Analyzed data trends to identify opportunities for program enhancements and increased efficiency in service delivery.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates..
Registered Nurse
Professional Case Management
11.2020 - 01.2025
- RN in home setting. Case Manager from 2022-2023. RN staff nurse.
- Coordinated comprehensive case management services for diverse patient populations.
- Developed individualized care plans to address client needs and enhance health outcomes.
- Monitored patient progress and adjusted care strategies as necessary to ensure effectiveness.
- Collaborated with healthcare providers to facilitate communication and streamline service delivery.
- Educated clients on available resources, empowering them to navigate their healthcare options effectively.
Contract RN
United Energy Workers Healthcare
2024 - 01.2025
- Registered Nurse provides client visits into homes for assessments, treatments ordered by Physicians and education for Clients and Caregivers.
- Education consists of medications, treatments, disease process, symptom management and emergency protocols.
- Communicated all findings to Interdisciplinary team and Department of Labor through concise Care Plans and Team Collaboration,
- Administered medications and performed patient assessments to ensure optimal care delivery.
- Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Trained and mentored new nursing staff on best practices and protocols.
- Met or exceeded productivity metrics.
- Implemented patient education programs to enhance health literacy and adherence.
- Streamlined workflow processes, resulting in improved patient satisfaction scores.
- Led quality improvement initiatives that enhanced clinical outcomes and compliance standards.
- Advocated for patients' needs, ensuring access to necessary resources and support services.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
MDS Coordinator/House Supervisor
Ussery Roan Texas State Veteran’s Home
08.2020 - 10.2020
RN Staff Nurse
Children’s Home Health Care
07.2019 - 01.2020
- Total care of Children with disabilities in their homes for 12-hour shifts. Ventilator dependent, feeding tubes, medication administration, incontinence, teaching to parents and caregivers, maintenance of safety in homes.
- Monitored patient vital signs, ensuring timely responses to changes in condition.
- Administered medications and treatments according to established protocols and physician orders.
- Documented patient care activities accurately in electronic health records for compliance and continuity.
- Collaborated with interdisciplinary teams to develop and implement personalized care plans.
- Educated patients and families on health management, promoting adherence to treatment plans.
Charge Nurse
Pampa Regional Hospital
05.2015 - 07.2019
- RN Med-Surgical floor, Direct patient care, Charge Nurse
Golden Plains Community Hospital
11.2013 - 05.2015
- RN Med-Surgical floor, Direct patient care, ICU
QAPI Nurse
Accolade Home Care
12.2011 - 11.2013
Field Nurse, Intake Coordinator
Home Health Services
08.2011 - 12.2011
RN Primary Case Manager
American Hospice
07.2010 - 08.2010
RN Field Nurse
Guardian Home Health
01.2010 - 07.2010
Director of Nurses
Encompass Home Health
03.2009 - 01.2010
Education
Associate of Science - Nursing
New Mexico Junior College
Hobbs, NM1987
Licensed Practical/Vocational Nurse - Nursing
South Plains College
Levelland, TX1984
Skills
- Caring Registered Nurse with 40 years of experience Detail oriented, experienced with quality assurance, documentation and chart audits, Experience as a Liaison for staff and Physicians Effective communicator with professional staff and families/patients
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Client advocacy
Timeline
Case Manager
United Energy Workers Healthcare
04.2025 - Current
Registered Nurse
Professional Case Management
11.2020 - 01.2025
MDS Coordinator/House Supervisor
Ussery Roan Texas State Veteran’s Home
08.2020 - 10.2020
RN Staff Nurse
Children’s Home Health Care
07.2019 - 01.2020
Charge Nurse
Pampa Regional Hospital
05.2015 - 07.2019
Golden Plains Community Hospital
11.2013 - 05.2015
QAPI Nurse
Accolade Home Care
12.2011 - 11.2013
Field Nurse, Intake Coordinator
Home Health Services
08.2011 - 12.2011
RN Primary Case Manager
American Hospice
07.2010 - 08.2010
RN Field Nurse
Guardian Home Health
01.2010 - 07.2010
Director of Nurses
Encompass Home Health
03.2009 - 01.2010
Contract RN
United Energy Workers Healthcare
2024 - 01.2025
Associate of Science - Nursing
New Mexico Junior College
Licensed Practical/Vocational Nurse - Nursing
South Plains College