Amy Smith

• Answer incoming phone calls from parents to provide basic assistance and triage medical concerns for their children.
• Document accurate and complete patient information to address patient problems and expected outcomes.
• Educate patients and caregivers on medical diagnoses, treatment options, chronic disease self-management.
• Obtain patient vital signs.
• Obtain biological specimens for ordered tests and prepared for laboratory transport.
• Perform routine evaluations of each patient's status, needs and preferences.
• Comfort and counsel patients and families throughout care process.
• Manage appointment calendar for scans, lab tests, and evaluations.
• Monitor, track and convey important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Minimize staff and patient infection risk by cleaning and disinfecting equipment instruments.
• Obtain prior authorization from commercial insurance and Arkansas Medicaid for medication and/or procedures.

• Cared for wounds, provided treatments and assisted with procedures.
• Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Obtained biological specimens for ordered tests and prepared for laboratory transport.
• Monitored and tracked patient vitals in patients chart to keep team informed of changing conditions.
• Comforted and counseled patients and families throughout care process.
• Obtained patient vital signs and input/output measurements from inpatients.
• Delivered updates in patient status to charge nurse, recording changes in medical records.
• Performed functional assessments for admission and discharge.
• Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
• Performed routine evaluations of each patient's status, needs and preferences.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Assisted with admissions, appointments, transfers and discharges.
• Administered non-narcotic IV medications and oral medications, inserted IVs and performed catheterizations.

• Upon patients discharge from the hospital I would arrange for any needs a patient might have. I would arrange for home heath nursing, arrange for a wheelchair, hospital bed or any type of DME needed for use in the home, arrange IV antibiotics with infusion companies so that the medication and supplies would be in the home at time of discharge. I also obtained prior approval for surgeries or procedures with patients commercial insurance or Arkansas Medicaid. I wrote appeal letters to have any denied days in hospital approved by Arkansas Medicaid.

• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Cared for wounds, provided treatments and assisted with procedures.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
• Obtained patient vital signs.
• Obtained biological specimens for ordered tests and prepared for laboratory transport.
• Managed appointment calendar for scans, lab tests, and evaluations.
• Delivered updates in patient status to physician, recording changes in medical records.

• Cared for wounds, provided treatments and assisted with procedures.
• Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Obtained biological specimens for ordered tests and prepared for laboratory transport.
• Monitored and tracked patient vitals in patients chart to keep team informed of changing conditions.
• Comforted and counseled patients and families throughout care process.
• Obtained patient vital signs and input/output measurements from inpatients.
• Delivered updates in patient status to charge nurse, recording changes in medical records.
• Performed functional assessments for admission and discharge.
• Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
• Performed routine evaluations of each patient's status, needs and preferences.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Assisted with admissions, appointments, transfers and discharges.
• Administered non-narcotic IV medications and oral medications, inserted IVs and performed catheterizations.