Amy Smith
Jenks
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Able to learn complex systems to meet daily workflow goals. Collaborates with team members and supervisors to meet production goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Substitute School Nurse
Union Public Schools
01.2011
- Company Overview: Union Public Schools, Tulsa, OK
- Provided care for students at the Intermediate High School level.
- Worked with all school staff for comprehensive assessment, planning, and intervention.
Nurse Extern
Hillcrest Medical Center
04.2006
- Company Overview: Hillcrest Medical Center, Tulsa, OK
- Identified role of R.N., while mentoring and assisting with care with R.N.
- In Neonatal Intensive Care Unit, Lactation, Mother-Baby Unit, and Transition Nursery.
Senior Claims Technician
Health Care Service Corporation
04.2024 - Current
- Company Overview: Blue Cross Blue Shield Health Insurance for Tristates- Montana, Oklahoma, and New Mexico
- Handle all aspects of high complexity level insurance claims, including reviewing and analyzing claims, conducting investigations, and determining claim payments based on tools, systems, and procedures while maintaining quality.
- Processes high complexity level insurance claims and payments for providers and policy holders using manual calculations.
- Maintain accurate records of claims activities and ensure timely resolution of claims.
RN
R. Brannon Spillars, M.D.
01.2010 - Current
- Company Overview: R. Brannon Spillars, M.D. Tulsa, OK
- RN duties as needed to supplement staff RN.
- Assists with paperwork related to skilled nursing home care.
- Assists with skilled nursing home rounds as scribe in multiple locations and collaborates with staff.
Gas Measurement Analyst
Howard Measurement Co Inc
01.2025 - 02.2025
- Standardized documentation protocols across all projects, enhancing consistency and traceability throughout the organization''s work products.
- Championed a safety-first culture within the team by enforcing strict adherence to established safety guidelines during measurement activities.
- Leveraged advanced software tools for data visualization, enabling more informed decision-making based on complex measurements results.
- Streamlined measurement processes for improved efficiency and reduced operational costs.
- Optimized data management with the development of customized databases and tracking systems.
- Enhanced data accuracy by implementing rigorous quality control measures and detailed audits.
- Collaborated with cross-functional teams to ensure accurate reporting, analysis, and interpretation of measurement results.
- Coordinated with vendors for procurement and maintenance of high-quality measuring instruments, ensuring reliability in analytical processes.
- Ensured adherence to industry standards, maintaining compliance with regulatory requirements related to measurement analysis.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Claims Technician
Kelly Services
08.2022 - 04.2024
- Company Overview: Kelly Services and transitioned to Health Care Service Corporation June 2023 Blue Cross Blue Shield Health Insurance for Tristates- Montana, Oklahoma, and New Mexico
- Handle all aspects of insurance claims, including reviewing and analyzing claims, conducting investigations, and determining claim payments.
- Processed insurance claims and payments for providers and policy holders.
- Maintain accurate records of claims activities and ensure timely resolution of claims.
Server/Hostess
Baxter's Interurban Grill
08.2019 - 08.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
School Nurse
Union Public Schools
01.2012 - 01.2019
- Company Overview: Union Public Schools, Andersen Elementary Union, Schools, Tulsa, OK
- Daily care of students including diabetic care, special needs students, tube feedings, medication administration, seizure assessment and intervention, school wide program coordination, Safety Team leader, assist in front office.
Staff RN
Specialized Home Nursing
01.2010 - 01.2013
- Company Overview: Specialized Home Nursing, Tulsa, Ok, R.N.
- Home Health skilled nursing visits for homebound clients.
- Private Duty Home Health shift relief for special needs client.
Staff RN
Hillcrest Medical Center
01.2007 - 01.2010
- Company Overview: Hillcrest Medical Center, Tulsa, Ok, RN
- Provided and advocated for care and bedside teaching for clients and families in Level III NICU.
- Attended C-section deliveries, high risk or preterm vaginal deliveries, and “code pinks”.
Nurse Tech
Hillcrest Medical Center
10.2006 - 07.2007
- Company Overview: Hillcrest Medical Center, Tulsa, OK
- Assisted staff RN.
- With patient care in NICU, and independently provided care for clients.
- Collaboration and management of client daily care planning with all disciplines and team members.
Education
Bachelor of Science - Nursing
University of Oklahoma, Schusterman Center
Tulsa, OK01.2007
Associates - Arts, Pre-Nursing
Tulsa Community College
Tulsa, OK01.2003
Skills
- Healthcare coordination
- Decision-making
- Electronic records management
- Regulatory compliance
- Problem-solving
- Rapport building
- Analytical thinking
- Verbal and written communication
- Conflict resolution
- Documentation
- Critical thinking
- Attention to detail
- Microsoft office
- Accurate documentation
Certification
- CPR certified
- Hepatitis B In-service
- Newborn Hearing Screen In-service
- Medella Breastfeeding Conference
- Vizivance certified vision screener
- School wide hearing screenings
- Served on committees for various school safety projects
- Attended monthly nurse educational meetings and professional development
- HANDS diabetic certification for health
Timeline
Gas Measurement Analyst
Howard Measurement Co Inc
01.2025 - 02.2025
Senior Claims Technician
Health Care Service Corporation
04.2024 - Current
Claims Technician
Kelly Services
08.2022 - 04.2024
Server/Hostess
Baxter's Interurban Grill
08.2019 - 08.2022
School Nurse
Union Public Schools
01.2012 - 01.2019
Substitute School Nurse
Union Public Schools
01.2011
RN
R. Brannon Spillars, M.D.
01.2010 - Current
Staff RN
Specialized Home Nursing
01.2010 - 01.2013
Staff RN
Hillcrest Medical Center
01.2007 - 01.2010
Nurse Tech
Hillcrest Medical Center
10.2006 - 07.2007
Nurse Extern
Hillcrest Medical Center
04.2006
Bachelor of Science - Nursing
University of Oklahoma, Schusterman Center
Associates - Arts, Pre-Nursing
Tulsa Community College
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