Amy Smith
Harrison,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
1
1
Notary
Work History
Relationship Banking Specialist
General Electric Credit Union
03.2019 - 08.2023
- Opened new accounts and made changes to existing accounts.
- Investigated and resolved account issues by offering applicable options to customers.
- Build relationships with current and new members.
- Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
- Maintained friendly and professional customer interactions.
- Referred customers to other banking departments for specialized services.
- Presented products and services to customers using in-depth knowledge to answer questions.
- Generated monthly reports on customer activity and customer feedback.
Education
Bachelor Of Applied Science - Business
Mount St. Joseph University
Cincinnati, OH12.2019
Skills
- Banking Product Sales
- Sales Tactics
- Account Security
- New Account Setup
- Relationship Building
- Excel
- Pleasant and Personable
- Word
- Teams
- Team Cooperation
- Honest and Dependable
- Reliable and Responsible
Certification
- Certified Credit Union Financial Counselor
- Notary Public
Timeline
Relationship Banking Specialist
General Electric Credit Union
03.2019 - 08.2023
Bachelor Of Applied Science - Business
Mount St. Joseph University