Amy Smith
Northridge,CA
Summary
Dynamic RN with extensive experience excelling in patient advocacy and complex problem-solving. Proven leadership in training staff and enhancing care quality, while maintaining high standards in medication administration and patient assessments. Committed to fostering a compassionate and inclusive environment that prioritizes patient safety and satisfaction.
Overview
25
25
years of professional experience
Work History
RN, Pulmonary Manager
Meadowood Nursing Home
05.2025 - 01.2026
- Administered medications per physician orders, ensuring patient safety and compliance with health protocols.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Trained new staff on best practices in patient care and organizational policies for improved service delivery.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
House Manager
Feather Creek
Middletown, CA
03.2024 - 06.2025
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Facilitated communication between staff and residents regarding important updates or decisions related to the house manager role.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
- Perform random UDS and breathalyzer testing per house policy.
RN Supervisor
Sierra Vista Hospital
San Bernardino, CA
05.2023 - 10.2023
- Supervised nursing staff to ensure adherence to patient care standards and protocols.
- Coordinated patient admissions and discharges, streamlining workflow and enhancing operational efficiency.
- Managed staff schedules, optimizing coverage based on patient acuity and departmental needs.
RN II, Staff Nurse
St. Bernardine Medical Center
San Bernardino, CA
04.2020 - 04.2022
- Administered medications and treatments according to physician orders and established protocols.
- Educated patients and families on health conditions, treatment options, and preventive care.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care delivery.
- Mentored junior nurses on best practices for patient safety and quality care standards.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
RN Clinical Nurse Liaison
Vibra
Rancho Mirage, CA
09.2018 - 09.2019
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on treatment protocols, medications, and preventive care strategies.
- Conducted assessments and documented patient information in electronic health records accurately.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
RN, Emergency Department
JFK Memorial
Indio, CA
03.2018 - 01.2019
- Provided critical patient care in high-pressure emergency situations.
- Mentored new nursing staff on emergency department procedures and best practices.
- Streamlined triage processes to enhance patient flow and reduce wait times.
- Led quality improvement initiatives to enhance patient safety protocols.
- Conducted comprehensive assessments to ensure accurate diagnoses and effective interventions.
Behavioral Health Charge RN
Hazelden Betty Ford
Rancho Mirage, CA
05.2017 - 05.2018
- Administered medications and monitored patient responses to ensure optimal care outcomes.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients.
- Educated patients and families on health management, medication adherence, and post-discharge instructions.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Physician Substitute, RN
Octapharma Plasma Center
Colton, CA
12.2015 - 05.2017
- Assisted in patient intake process and documented medical histories accurately.
- Supported plasma donation procedures, ensuring adherence to safety protocols.
- Monitored patients during donations, addressing concerns and providing reassurance.
- Collaborated with healthcare staff to maintain operational efficiency in center activities.
- Provided education on donation processes to first-time donors, enhancing understanding and comfort.
RN, Emergency Department
Loma Linda University Medical Center: Emergency Room
Loma Linda, CA
09.2013 - 09.2014
- Provided critical patient care in high-pressure emergency situations.
- Mentored new nursing staff on emergency department procedures and best practices.
- Streamlined triage processes to enhance patient flow and reduce wait times.
- Conducted comprehensive assessments to ensure accurate diagnoses and effective interventions.
RN, Emergency Department
Redlands Community Hospital
Redlands, CA.
08.2010 - 09.2013
- Consistently exceeded performance metrics related to quality of care delivery, time management, and customer service within the emergency department.
- Administered medications safely and accurately, adhering to established protocols and procedures.
- Assisted physicians with complex diagnostic procedures, including lumbar punctures, central line placements, chest tube insertion, among others.
- Managed multiple priorities simultaneously while delivering exceptional nursing care in a busy 24/7 Emergency Department setting.
Registered Nurse Clinical Liaison
Robert H. Ballard Acute Rehabilitation Hospital
San Bernardino,CA
07.2008 - 08.2010
- Facilitated patient admissions through effective communication with healthcare providers and families.
- Coordinated care plans by collaborating with interdisciplinary teams to optimize rehabilitation outcomes.
- Streamlined referral processes by implementing standardized protocols for timely patient transitions.
- Mentored junior staff on clinical best practices to improve service delivery and patient care quality.
RN, Emergency Department
Redlands Community Hospital
Redlands, CA
07.2004 - 09.2007
- Provided critical patient care in high-pressure emergency situations.
- Mentored new nursing staff on emergency department procedures and best practices.
- Streamlined triage processes to enhance patient flow and reduce wait times.
- Conducted comprehensive assessments to ensure accurate diagnoses and effective interventions.
Paramedic, LVN
Desert Regional Medical Center
Palm Springs, CA
05.2001 - 06.2004
- Administered advanced life support and emergency medical care to critically ill patients.
- Operated medical equipment, including defibrillators and ventilators, to stabilize patients during transport.
- Documented patient assessments and treatment interventions accurately in electronic health records.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Education
Bachelor of Science - Nursing Science
Cal State University San Bernardino
San Bernardino2016
Associate of Science - Nursing
San Bernardino Valley College
San Bernardino, CA2007
Associate of Science - Human Services
Crafton Hills College
Yucaipa, CA2005
Paramedic Certificate - Emergency Medicine
Santa Rosa Junior College
Santa Rosa, California, CA2001
Skills
Patient and family advocacy
Compassion and empathy
Professional bedside manner
Basic Life Support (BLS) certification (AHA)
Pediatric cardiac life support (PALS) certification (AHA)
Advanced cardiac life support (ACLS) certification (AHA)
SUD certification
Nursing staff leadership
Complex Problem-solving
Medication and IV administration
Direct patient care
Patient assessments
Strong clinical judgment
Diabetic management
Phlebotomy
Timeline
RN, Pulmonary Manager
Meadowood Nursing Home
05.2025 - 01.2026
House Manager
Feather Creek
03.2024 - 06.2025
RN Supervisor
Sierra Vista Hospital
05.2023 - 10.2023
RN II, Staff Nurse
St. Bernardine Medical Center
04.2020 - 04.2022
RN Clinical Nurse Liaison
Vibra
09.2018 - 09.2019
RN, Emergency Department
JFK Memorial
03.2018 - 01.2019
Behavioral Health Charge RN
Hazelden Betty Ford
05.2017 - 05.2018
Physician Substitute, RN
Octapharma Plasma Center
12.2015 - 05.2017
RN, Emergency Department
Loma Linda University Medical Center: Emergency Room
09.2013 - 09.2014
RN, Emergency Department
Redlands Community Hospital
08.2010 - 09.2013
Registered Nurse Clinical Liaison
Robert H. Ballard Acute Rehabilitation Hospital
07.2008 - 08.2010
RN, Emergency Department
Redlands Community Hospital
07.2004 - 09.2007
Paramedic, LVN
Desert Regional Medical Center
05.2001 - 06.2004
Bachelor of Science - Nursing Science
Cal State University San Bernardino
Associate of Science - Nursing
San Bernardino Valley College
Associate of Science - Human Services
Crafton Hills College
Paramedic Certificate - Emergency Medicine
Santa Rosa Junior College