Amy Softing

Room patients including all vitals, preparing chart and patient for provider to review and evaluate.

Perform EKGs, administer medication/injections as ordered, assisting with procedures.

Train in new employees.

Make urgent referral appointments for patient to be seen the same day for CT, MRI, US, or to a specialty area ect.

Float to other clinic area as needed/cross trained and phlebotomy trained.

Conducted patient assessments to identify patients for potential admission.

Maintained positive relationships with current referral sources.

Coordinated transmission of clinical and benefit information from referral sources back to admission team, administration, and third party payers.

Team player, flexibility.

Roomed patient including assessed for all best practice outcomes patient due to complete.

Prepared patient and assisted provider in minor procedure room.

Floated to other areas/clinics as needed.

Assisted and worked as a team with coworkers to care for patient and make smooth patient flow.

Provided patient education as directed under the supervision of an RN.

Provided pre-admission assessment on potential residents.

Built and increased inquires and referral base in order to meet or exceed budgeted census goals.

Achieved and exceeded budgeted census and quality payor mix.

Trained and coordinated appropriate in-house staff to serve as main source and back-up for tours and admissions.

Assured admission process of residents was done in compliance with state and federal regulations.

Prioritized and organized my work to be the most efficient and efficiently.

Strong customer service skills and worked with the public market and represent the facility in a professional manner.

Ability to work work strong independently and as a team.

Monitored and ensured federal, state, and program requirements were being met.

Worked closely with community partners/strong communication skills.

Assisted with hiring process including interviewing, review of salaries, benefits, and called on references.

Experience with diverse cultures.

Supervisory skills/administrative duties, completed annual performance appraisals.

Monitored that all staff were in compliance with TB testing, CPR and First Aid certification.

Worked with lead management team to achieve the goals and outcomes written with the Head Start grant while problem-solving any areas not being met.