Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Soto

Grand Rapids ,OH

Summary

I am seeking a position in a professional office using my past office experience of over 16 years. Performing numerous clerical duties, including data entry, answering multiple phone lines, filing , copying, faxing , applying payments, and any other duties that apply for being a positive team player.

Overview

32
32
years of professional experience

Work History

Paraprofessional

Otsego Local Schools
08.2014 - Current
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Providing a positive learning environment

Receptionist

Wood County Women's Care
05.1997 - 05.2007
  • Keeping patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
  • Enhanced office efficiency by maintaining organized patient records and scheduling appointments accurately.
  • Organized check-in/check-out process for patients, resulting in reduced wait times and increased satisfaction.
  • Communication with medical staff to ensure patient needs are met.


Receptionist/Data Entry/Customer Service

Century Marketing
10.1991 - 05.1997
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Accurately entering new and updated information.
  • Having empathy for customers about their concerns.
  • Efficiently taking customers orders. Providing advice on products or service.


Education

High School Diploma -

Otsego High School
Bowling Green, OH
05.1991

Clerical Specialist Certificate -

Penta Vocational School
Perrysburg, OH
05.1991

Skills

  • communication
  • problem solving
  • patience
  • empathy
  • active listening
  • positive attitude

Timeline

Paraprofessional

Otsego Local Schools
08.2014 - Current

Receptionist

Wood County Women's Care
05.1997 - 05.2007

Receptionist/Data Entry/Customer Service

Century Marketing
10.1991 - 05.1997

High School Diploma -

Otsego High School

Clerical Specialist Certificate -

Penta Vocational School

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Amy Soto