Summary
Overview
Work History
Education
Skills
Timeline
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AMY SPAIN

Rancho Palos Verdes,CA

Summary

Experienced sales professional with a dynamic background in customer service, business development, and achieving team objectives. Proven ability to initiate and maintain strong relationships with clients, colleagues, suppliers, and affiliated business partners. Exceptional communication skills, effective problem-solving abilities, and a steadfast commitment to surpassing company sales goals.

Overview

20
20
years of professional experience

Work History

Hotel Reservation Specialist

Madonna Inn
10.2024 - 02.2025
  • Increased customer satisfaction by efficiently managing reservations and addressing guest inquiries, ensuring a positive experience upon arrival.

Sales Representative

BRONCO WINERY/CLASSIC WINES OF CALIFORNIA
05.2020 - 07.2024
  • Exceeded sales goals on a consistent basis in a region spanning southern and central California with an emphasis on San Luis Obispo County
  • Secured key accounts and bolstered on- and off-premises sales, doubling sales revenue from $20,000 to $40,000 in just two years

Central Coast Regional Manager

ALPHA OMEGA COLLECTIVE/TOLOSA WINERY
11.2015 - 01.2020
  • Maintained accountability for key accounts and customer relations in a territory spanning Santa Barbara, San Luis Obispo, and Monterey
  • Earned recognition and awards for top sales figures; set all-time high sales records for both revenue ($780,000) and volume (5,100 cases)
  • Organized trade tastings and led Brand Ambassador management
  • Cultivated strong relationships with customers, strategically called on key accounts, and ensure timely order submission and distribution
  • Met customer needs and marketplace execution, managed promotions/pricing, and traveled extensively to secure new business

Sales Representative

REGAL WINE COMPANY
10.2006 - 06.2015
  • Skilled communicator and organized sales manager with an inherent ability to build rapport, earn referrals, and maintain positive relationships with clients and prospects, and affiliated professionals
  • Articulate, responsive professional with logical and persuasive negotiation techniques and compelling presentation skills
  • Relocated from L.A to the Central Coast to establish a new region, sourced and secured over 100 new accounts from Paso Robles to Santa Ynez, and drive sales from $0 to over $500,000 annually
  • Managed sales and facilitated staff seminars and trade tastings

Fine Wine Specialist

THE HENRY WINE GROUP
08.2005 - 05.2006
  • Represented an extensive domestic/international wine portfolio on and off premises; managed a territory that grossed over $1M yearly

Education

Bachelor of Arts Degree - History

SONOMA STATE UNIVERSITY
Sonoma, CA

Continuous Education Program -

GALLO WINE COMPANY

Level I Court of Master Sommelier -

KENDALL JACKSON

Wine Product/Sales Education -

PETER NEPTUNE, MASTER SOMMELIER

Skills

  • Guest relations and customer service
  • Reservation software
  • Interpersonal communication skills
  • Sales presentations
  • Product and service knowledge
  • Strong networking

Timeline

Hotel Reservation Specialist

Madonna Inn
10.2024 - 02.2025

Sales Representative

BRONCO WINERY/CLASSIC WINES OF CALIFORNIA
05.2020 - 07.2024

Central Coast Regional Manager

ALPHA OMEGA COLLECTIVE/TOLOSA WINERY
11.2015 - 01.2020

Sales Representative

REGAL WINE COMPANY
10.2006 - 06.2015

Fine Wine Specialist

THE HENRY WINE GROUP
08.2005 - 05.2006

Continuous Education Program -

GALLO WINE COMPANY

Level I Court of Master Sommelier -

KENDALL JACKSON

Wine Product/Sales Education -

PETER NEPTUNE, MASTER SOMMELIER

Bachelor of Arts Degree - History

SONOMA STATE UNIVERSITY

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