Summary
Overview
Work History
Education
Skills
Timeline
Intern

Amy Sparrow

Cherryville,North Carolina

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

6
6
years of professional experience

Work History

Recruiting Coordinator

American Woodmark
06.2022 - 01.2023
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated incoming job requisitions and applications.
  • Worked with recruiting team and human resources representatives to accomplish hiring objectives.
  • Maintained filing system of current, prospective and future positions.
  • Facilitated new employee orientations to foster positive team attitude.
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Assisted with on-boarding process of 25 new hires per week.
  • Helped employees register for benefits programs using online portals.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Compiled employee records from individual departments to maintain central files.

Onboarding Coordinator

HTI Employment Solutions
08.2021 - 07.2022
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Oversaw HR needs for 150-employee operation across 3 locations.
  • Maintained KRONOS timekeeping system.
  • Managed payroll data entry and processing for 150 employees to comply with predetermined company guidelines.
  • Reviewed time records for 150 employees to verify accuracy of information.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Prepared and monitored sick leave files and served as administrator of sick leave program.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Delivered clerical support by handling range of routine and special requirements.
  • Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.

Billing Specialist

Fleetnet America
01.2019 - 07.2021
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Responded to customer concerns and questions on daily basis.
  • Executed billing tasks and recorded information in company databases.
  • Used data entry skills to accurately document and input statements.
  • Managed invoicing and payment processing operations.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Office Coordinator

Advantage Lumber
06.2017 - 01.2019
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Controlled adherence to customs import and export requirements through oversight and communication.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Generated end-of-day reports covering shipments, productivity and financial totals.

Education

Gaston College
Dallas

Skills

  • Talent Acquisition
  • Tracking Spreadsheets
  • Project Recruiting
  • Job Applicant Interviews
  • Performance Improvement
  • Employee Timesheet Processing
  • Onboarding New Employees
  • Personnel Files
  • Coding Proficiency
  • Employee Recruitment
  • Human Resources Department Processes
  • Data Collection

Timeline

Recruiting Coordinator

American Woodmark
06.2022 - 01.2023

Onboarding Coordinator

HTI Employment Solutions
08.2021 - 07.2022

Billing Specialist

Fleetnet America
01.2019 - 07.2021

Office Coordinator

Advantage Lumber
06.2017 - 01.2019

Gaston College

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