Amy Spencer

• Key Participant in new employee onboarding, orientation, production training coordination and overall acclimation.
• Administers company Workers' Compensation program and works with VP and outside vendors to manage claims and reduce incurred costs. Act as liaison between occupational health physicians, insurers, and associates to assure the best interest of Company associates is served..
• Assist with benefit administration including enrollment, termination and COBRA.
• Participate and may lead various employee-related committees including Safety, Wellness and/or Activity.
• Maintains necessary certifications and relevant knowledge of applicable state and federal regulations.
• Participate in and support activities that the Company undertakes to protect the safety and health of associates.
• Collaborate with Safety Engineer to complete accident investigations for work-related incidents and prepare reports for insurance carrier and OSHA.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications,establishing personal network, and participating in professional societies.
• Coordinated safety inspections and documented corrective actions for manufacturing areas.
• Tracked incident reports, near-miss records, and follow-up investigations for compliance.

• Managed product and insurance claims from intake through resolution, ensuring accurate documentation and timely follow-up.
• Negotiated settlements with carriers, adjusters, and vendors to reduce exposure and support fair outcomes.
• Reviewed warranty and liability claims for compliance with policy terms, contracts, and regulatory requirements.
• Investigated customer complaints and loss reports, coordinating evidence, witness statements, and claim files.
• Work with Occupational Therapist on 30-day claims w/issues.
• Conduct New Employee Safety Orientation as needed as a backup to HR.
• Coordinate Hazard Communication (training documents, SDS's new chemicals & chemical lists).
• Manage all site OSHA documents.
• Promote day to day safety awareness.
• Coordinated with production teams to resolve claim issues and prevent repeat occurrences.
• Tracked claim trends to identify recurring defects and recommend process improvements across manufacturing operations.

• Completed EMR training.

• Training on how to teach Heartsaver CPR/AED/Basic 1st Aid and EMR.

Measuring jobs to create JHA's and functional testing.

• Managing ergonomics in job duties.
• Investigate incidents
• Lift Truck Operator Train-the-trainer

• Built skills in time management, problem-solving, conflict resolution, and communication.
• Team building, production operations and supervisory management.