Amy S. Peraino
East Moriches,NY
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
2026
2026
years of professional experience
Work History
Manager II- Health Information Management- Financial Hospital Operations
Memorial Sloan Kettering Cancer Center
01.2024 - Current
- Oversees Radiology, Pathology and Laboratory coding operations and prioritizes workflow to meet the needs of the departments and ensures efficient and financially sound operations.
- Aptly manages contingency coding teams overseas
- Reviews, monitors and forecasts workflow and makes procedural recommendations to improve efficiency. Responds to problems, recommends, and at times initiates changes (short and long term) that will best meet workload and client/patient/user demands.
- Ensures all work is completed within established time frames and if daily deadlines are not met, informs the user and senior management reasons impacting the work and keeps them abreast of new target deadlines.
- Analyzes data for accuracy, completeness, and relevancy, identifies trends and issues requiring action or further review.
- Leads various projects ensuring that assignments and goals are completed accurately and within the assigned time frames.
- Identifies creative solutions and implements mechanisms for problem solving in response to identified needs.
- Works closely with senior management and various departments to identify trends for optimization and implements processes to increase revenue.
- Practices financial stewardship to assist in finding all possible gross revenue for both professional and hospital billing.
- Directs and supervises activities of staff in assigned area. Hires, orients, trains, disciplines, and evaluates the performance of staff. Provides guidance, feedback, and opportunities for development, as appropriate.
- Participates and serves on organization-wide committees. Coordinates and integrates both interdepartmental and intradepartmental services and communications.
- Acclimated and support all teams to Epic as we transitioned in 2025
- Cross-trained existing employees to maximize team agility and performance.
- Achieve departmental goals by developing and executing strategic plans and performance metrics.
- Streamline workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Manager I Release of Information- HIM Department
Memorial Sloan Kettering Cancer Center
01.2021 - 01.2024
- Oversee and manage the Release of Information Department in HIM by supporting and controlling the integrity of the Electronic Health Record
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Conducted monthly audits to ensure accurate data and privacy regulations are followed within release of records
- Assisted with Data Integrity in the absence of senior management
- Develop and implement strategies for the timely and accurate release of information across various channels.
- Ensure compliance with relevant laws, regulations, and organizational policies while monitoring and managing associated risks.
- Review and approve communication materials to ensure accuracy and consistency.
- Develops and analyzes information mechanisms to capture and monitor report data to meet departmental and institutional needs.
- Liaise with internal departments and manage external communications with various stakeholders.
- Act as a key player in crisis situations and develop crisis communication plans.
- Analyzes and manages revenue from stakeholders
- Provide training and stay updated on industry trends and regulatory changes.
- Track and analyze the impact of information releases and prepare reports for senior management.
- Oversee the organization and maintenance of records related to information releases.
- Evaluate and refine information release processes based on feedback and implement innovative solutions.
- Create a Standard Operating Procedure manual for ROI
Supervisor of Outpatient Coding- HIM Department
Memorial Sloan Kettering Cancer Center
2015 - 01.2021
- Supervisor to the daily activities of a team of 22 Clinical Data Specialists with an oversight to 74 coders in total. Coordinates all activities relative to training, monitoring and planning to ensure adherence to established ICD-10CM and CPT AMA coding guidelines.
- Manages a daily workload through excel, ensuring staff performs each day meeting productivity and accuracy departmental standards
- Attends, generates and performs various meetings with staff and colleagues
- Generates revenue
- Works in coordination with Manager and Supervisor team with good rapport and in good standing, adhering to the policies and procedures of Outpatient Coding
- Compiles statistics representing departmental activity.
- Provides coding expertise in relation to hospital reimbursement and ensures that the correct coding guidelines are being utilized.
- Maintains accurate, legible, organized personnel reports (i.e., MSK Time, vacation schedules, corrective interview documents, etc.…).
- Approves all vacation request
- Maintains unit calendar, providing accurate payroll information through MSK Time
- Assesses and correctly prioritizes daily work responsibilities and fairly delegates to staff members to meet workload requirements based on department standards.
- Anticipates and plans for unexpected peaks in workflow by rearranging work load to give priority to emergency/special requests and keeps the manager abreast of operational decisions made to accomplish the unexpected work as well as the daily responsibilities.
- Ensures all work is completed within established time frames and if daily deadlines are not met, informs the user and management reasons impacting the work and keeps them abreast of new target deadlines.
- Conducts abbreviated quarterly reviews within established time frames by reviewing overall performance, progress on employee development plans, important unit issues and changes in job responsibilities.
- Conducts performance appraisal process per Center and departmental guidelines within established time frames.
- Documents each employee’s performance based on up to date position profiles and recommends an employee development plan to include realistic objectives for the coming year.
- Conducts appraisal interview with each employee including but not limited to performance, areas of concern and development plans.
- Delegates authority commensurate with responsibility.
Lead Expert Chemotherapy Coder
Stony Brook Medicine
01.2010 - 01.2015
- Responsible for accurately applying correct codes for payment. Trained, audited and currently assist coworkers in the chemotherapy service, established a rapport with the Cancer Center, work on Revenue Cycle project to decrease the amount of denials.
- Currently review and analyze denials through a drill-down and research process resulting in a greater reduction of denials and increase in revenue on a weekly basis, by identifying the pattern of issues causing the edits and correcting them knowledgeably thereby preventing future edit denials
- Work on Revenue Cycle project through Medical Necessity, fully understanding CMS LCD/NCD edits aiding in the resolution of denials. From this process correct coding is determined and then applied on the front-end decreasing denials and increasing the end dollar amount in a timely manner
- Assist management by providing the data through medical necessity on an Excel spreadsheet which management then applies to Dashboard
- Have complete knowledge of Emergency Department, Emergency Observation, Maternity Urgent Care, Dental, Ambulance and other Ambulatory coding
Billing Manager for Dr. Benjamin Schwartz
Island Oncology
01.2006 - 01.2010
- Supervised billers in accurately billing insurance companies, managing any patient questions regarding their insurance, communicating with all insurance companies, responsible for collections and appeals to generate revenue
House Manager
Association for the Help of Retarded Children (AHRC)
01.1992 - 01.2006
- Managed a group home setting of eight adults with intellectual disabilities and six full time staff. Duties included household budgeting, building daily life skills as needed per individual, bookkeeping, managing monthly reporting of budget, goals and any staffing concerns to Director. Was responsible for evaluating and managing six staff, ensuring the staff met the needs of the individuals, and were following policies and procedures of the organization
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
Education
Master of Applied Science - Population Health Management
Johns Hopkins University
Baltimore, MD06-2024
Graduate Certificate - Population Health Policy
Johns Hopkins University
Baltimore, MD06-2023
Bachelor of Science - Hospital Administration and Management
Colorado State University
Denver, CO06-2019
CCS-P Certification -
AHIMA
Chicago, IL09-2010
Medical Billing Certificate -
Branford Hall
Bohemia, NY01.2009
Some College (No Degree) - English Literature
Dowling College
Oakdale, New YorkSome College (No Degree) - Child Psychology
East Carolina University
Greenville, North CarolinaSkills
- Well versed in Epic, Excel, Microsoft Office, Teams, EMR, 3M Coding program, expert knowledge of HIPAA guidelines, CMS, OGC and Privacy laws and NYS regulatory guidelines,
- Works well with departmental teams as well as with interdepartmental personnel, expert at people managing, mentoring and building teams
Emerging Talent Program
April-August 2023
Referrals
Referrals- available upon request
Core Qualifications
- Operations management
- Financial Management
- Staff development
- Strategic planning
- Monitoring and analysis
- Strong verbal and written communication
- Change management
- Crisis management
- Performance metrics
- Computer savvy
- Compliance management
- Content review
- Collaborates with Stakeholders
- Adherence to NYS and Hospital Policies
Participation
- Epic Workgroups for Epic Transition- 2022-2024
- Patient Confidentiality
- CDI/Coding
- Scanning, Faxing and Transcription
- Research Data, Compliance and Privacy
- HIM Medical Records
- Ad Hoc Workgroups for Doc Type Mapping
Timeline
Manager II- Health Information Management- Financial Hospital Operations
Memorial Sloan Kettering Cancer Center
01.2024 - Current
Manager I Release of Information- HIM Department
Memorial Sloan Kettering Cancer Center
01.2021 - 01.2024
Lead Expert Chemotherapy Coder
Stony Brook Medicine
01.2010 - 01.2015
Billing Manager for Dr. Benjamin Schwartz
Island Oncology
01.2006 - 01.2010
House Manager
Association for the Help of Retarded Children (AHRC)
01.1992 - 01.2006
Supervisor of Outpatient Coding- HIM Department
Memorial Sloan Kettering Cancer Center
2015 - 01.2021
Master of Applied Science - Population Health Management
Johns Hopkins University
Graduate Certificate - Population Health Policy
Johns Hopkins University
Bachelor of Science - Hospital Administration and Management
Colorado State University
CCS-P Certification -
AHIMA
Medical Billing Certificate -
Branford Hall
Some College (No Degree) - English Literature
Dowling College
Some College (No Degree) - Child Psychology
East Carolina University
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