Amy Stenglein
Plainview,MN
Summary
Strategic marketing and sales professional bringing years of experience cultivating key customer relations and partner alliances, retaining top accounts and growing profit channels, and growing profitability while meeting the needs of the customers. Authorized to work in the US for any employer
Overview
11
11
years of professional experience
Work History
Community Relations Director
Anthem Memory Care
03.2023 - 08.2023
- Know and understand the vision, purpose, values and goals of Anthem Memory Care
- Searches out qualified leads from a variety of sources;
- Explains the community features and benefits to potential residents and families;
- Builds relationships with area professionals for ongoing referrals and leads;
- Receives calls and inquiries from prospective residents, their families, and their advisors; provides information, answers questions, overcomes objections and closes sales; follows up with all leads timely and in sufficient manner consistent with Anthem expectations;
- Interviews and reviews records for approval of prospective residents; paperwork includes applications, contracts, financial/medical reports, lead tracking and sales reports;
- Act as move-in coordinator; facilitate the move-in process for new residents, write work orders for apartments as necessary and coordinate the process with other departments of the community;
- Prepares annual sales and marketing plan and quarterly updates;
- Prepares and reviews occupancy and sales reports;
- Coordinates and facilitates marketing events and group presentations;
- Monitors and manages the budget of the department; prepares monthly financial reports;
- Provides effective and courteous service to all residents and families, referral sources, and coworkers;
- Marketed offerings and services to community.
Paraprofessional Educator
Plainview Elgin Millville Public Schools
08.2022 - 03.2023
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
Health and Wellness Coach
Herbalife Ltd
03.2013 - Current
- Owned and operated retail locations in Marshall, MN and St
- Cloud, MN -Grew business to 6-figures in sales annually -Help people reach their health goals through nutrition coaching -Provide support, meal planning, accountability, and follow-up with clients through product sales and usage -Event Photographer -Marketing of the products and services through various social media outlets, person-to-person, and referrals
- Managed a team of 17 other coaches.
Online Marketing Consultant
Townsquare Interactive
03.2019 - 11.2022
- Prospect for leads and manage pipeline of potential opportunities effectively.
- Research industry trends.
- Work with client services to ensure customer success and retention.
- Collaborated with designers, copywriters and developers, creating effective search marketing campaigns.
- Crafted and implemented strategies to increase search visibility and website traffic.
- Generated reports to monitor and analyze website performance, search engine rankings, or domain authority.
- Cold call prospective clients while working with current market customers of the local radio stations.
- Collected and analyzed data to improve strategies.
- Created content strategies for digital media.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
On Premise Account Manager
Viking Coca-Cola Bottling Company
04.2018 - 03.2019
- Service and expand the On Premise Drink Market to its maximum potential to include product and on premise equipment.
- Develop and implement strategies to achieve positive outcomes for assigned market.
- Partner with support functions to exceed customer expectations in achieving superior sales results.
- Stay abreast of competitive policies, process and promotions.
- Assist in facilitating training session to develop and train employees assigned to the on premise market.
- Create, implement and manage incentive programs for specific sales initiatives.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Remains customer centered, projecting the image of the company and its products to all employees, customers and consumers.
Substitute Paraprofessional
Albany Area Schools
01.2018 - 04.2018
- Mentored the individuals with proper academic etiquette and social activities
- Assisted individuals with independent tasks
- Worked directly with students to accommodate special academic needs such practice reading aloud, helped students understand and complete their assignments, and monitor and encourage use of aiding equipment
- Provided assistance to special education students with a variety of disabilities including learning disabilities, ADHD, developmental disabilities, and communication disorders.
Marketing Coordinator
Community Technology Center
08.2017 - 12.2017
- Responsible for all content creation and profile management for all social media platforms
- Responsible for the development and execution of direct mail marketing campaigns
- Attending and creating a presence at local Chamber of Commerce meetings
- Design for all marketing projects
- Assists in computer sales, repair, and support
- Various other clerical duties
Sales and Marketing Specialist
Viking Log Furniture
11.2016 - 08.2017
- Develop and strategically market email based marketing campaigns to current and prospective clients
- Build client database for email and mailing lists for both retail and wholesale customers
- Design and produce company marketing materials including catalogs, brochures, handouts, and business cards
- Work on retail promotions such as parades, Remodelers meetings, CMMA Meetings, CMBA meetings, etc
- Present on-on-one sales calls to current and prospective retail stores throughout the USA
- Constantly track and update SEO for Viking's website
- Process orders through picking slips and invoices for customers, and manage freight quotes and LTL pickups
- Supported sales staff by providing market trends, account analyses and new product information.
- Implemented marketing strategies to generate leads and increase sales revenue.
- Executed digital campaigns to improve brand awareness and online presence.
- Provided support to marketing initiatives by producing creative content and copywriting.
- Planned meetings and trade shows by developing schedules, establishing contacts and coordinating mailing lists.
- Implemented advertising campaigns and prepared promotional materials.
Education
Bachelor of Arts - Graphic Design
Southwest Minnesota State University
Marshall, MN05.2010
Skills
- Digital Marketing
- Social Media Management
- Professional Relationships
- Superior Customer Support
- Email Marketing
- Search Engine Optimization (SEO)
- Content Creation and Branding
- Adobe Creative Suite, Microsoft Office
- Google Analytics, Google AdWords PPC Campaign Management
- Web Development
- Client Relations
- Analytics
Timeline
Community Relations Director
Anthem Memory Care
03.2023 - 08.2023
Paraprofessional Educator
Plainview Elgin Millville Public Schools
08.2022 - 03.2023
Online Marketing Consultant
Townsquare Interactive
03.2019 - 11.2022
On Premise Account Manager
Viking Coca-Cola Bottling Company
04.2018 - 03.2019
Substitute Paraprofessional
Albany Area Schools
01.2018 - 04.2018
Marketing Coordinator
Community Technology Center
08.2017 - 12.2017
Sales and Marketing Specialist
Viking Log Furniture
11.2016 - 08.2017
Health and Wellness Coach
Herbalife Ltd
03.2013 - Current
Bachelor of Arts - Graphic Design
Southwest Minnesota State University
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