Amy Stephens

Offering collaborative and adaptable approach, eager to learn and develop in dynamic environment. Contributes analytical thinking and communication skills, essential for client management and strategic planning. Ready to use and develop problem-solving and time management skills in Senior Account Manager role.

• Collaborated with team of 4 in the development of Automated Data File Transmission
• Identified and documented the root cause for files being delivered untimely which led to creating a automated data file transmission workflow resulting in clients receiving files on time.

I have several years’ experience working in a fast-paced matrix environment where I collaborate across many teams. I am well versed in hard conversations, reading a room, and deep diving into root cause analysis. I have 25+ years of experience in account management, project management, contract research, and working with multiple web-based systems. I am highly skilled in active listening and time management. I possess excellent verbal and written communication skills, and am proficient in Microsoft applications and Salesforce.

I am a fast learner and not afraid to ask questions. I develop long standing relationships with my colleagues and clients alike. I hold a very strong work ethic and value system both professionally and personally. I understand the importance of strong communication and attention to detail. I pride myself in exceeding goals and objectives with integrity and transparency.