Job Search Status
Open to workDesired start date: Flexible
Open To Work
Amy Stepp
Austin,IN
Work Preference
Summary
Detail-oriented Shipping and Receiving Clerk skilled in inventory management and effective communication. Proven ability to enhance team performance and streamline processes to ensure timely deliveries and maintain compliance with safety regulations.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Clerk
Spaceguard Products
Seymour
04.2022 - 03.2026
- Coordinated shipping schedules to ensure timely dispatch of products.
- Managed incoming inventory, verifying quantities against purchase orders.
- Operated forklifts and pallet jacks for efficient material handling.
- Implemented organizational systems for warehouse storage to enhance accessibility.
- Conducted quality inspections on received goods to maintain standards.
- Collaborated with team members to streamline shipping processes and reduce delays.
- Maintained accurate records of shipments and receipts in inventory management system.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Enhanced team performance, conducting regular meetings to address challenges and share best practices.
- Streamlined communication between warehouse and sales teams, facilitating real-time updates on inventory availability.
- Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
- Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.
- Streamlined shipping process, reducing package handling time with meticulous planning and coordination.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Partnered with representatives from different carriers to arrange materials shipments.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
General Laborer
SUBWAY®Restaurants
Crothersville, IN
06.2018 - 04.2022
- Operated kitchen equipment safely to maintain efficient food preparation processes.
- Ensured cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Trained new team members on procedures, enhancing overall team performance and service quality.
- Collaborated with staff to streamline operations, improving order accuracy and customer satisfaction.
- Implemented process improvements that reduced waste and enhanced productivity in daily tasks.
- Led shifts during peak hours, effectively managing workflow and ensuring timely service delivery.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong communication and organizational skills through working on group projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained extensive knowledge in data entry, analysis and reporting.
Manager
Town Market Foodies
Crothersville, IN
02.2018 - 06.2018
- Supervised daily operations to enhance team productivity and service quality.
- Implemented inventory management systems to streamline stock control and reduce waste.
- Trained and mentored staff on best practices in customer service and food safety protocols.
- Developed promotional strategies that increased community engagement and sales performance.
- Analyzed market trends to optimize product selection and pricing strategies.
- Established efficient scheduling processes that improved labor allocation and reduced overtime costs.
- Collaborated with vendors to negotiate favorable terms, enhancing supply chain efficiency.
- Led cross-functional teams in executing successful events, boosting brand visibility within the community.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Established team priorities, maintained schedules and monitored performance.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Launched quality assurance practices for each phase of development
Education
High School Diploma -
Crothersville Jr. Sr. High
Crothersville, IN05-2026
Skills
- Attention to detail
- Heavy lifting
- Teamwork and cooperation
- Package handling
- Effective communication
- Warehousing operations
- Punctual and reliable
- Warehouse safety
- Inventory management
- Forklift operation
- Labeling accuracy
- Relationship building
- Shipment tracking
- Merchandise staging
- Interpersonal skills
- Safety procedures
- Inspection and quality control
- Warehouse software systems
- Shipping documentation
- Load planning
- Delivery scheduling
- US Driver's license
- Inventory software
- Records management
- Customer RMA management
- Verbal and written communication
- Organization and prioritization
- Data entry
- Task prioritization
- Product knowledge
- Workflow optimization
- Vendor coordination
- Freight claims processing
- Receiving procedures
- Loading dock management
- Tracking systems proficiency
- Shipping label preparation
- Freight coordination
- Shipping and receiving tracking
- Warehouse layout understanding
- Skid building
- Packing and crating
- Pallet jack use
- Safety and compliance
Languages
English
Full Professional
Timeline
Shipping and Receiving Clerk
Spaceguard Products
04.2022 - 03.2026
General Laborer
SUBWAY®Restaurants
06.2018 - 04.2022
Manager
Town Market Foodies
02.2018 - 06.2018
High School Diploma -
Crothersville Jr. Sr. High
Awards
Won Spaceguard's "Rookie of the Year" award in 2023- this award is given to someone who has quickly mastered their position within the company, as well as cross trained to be valuable in other areas. Spaceguard has a list of core values that must be met in order to be considered for this award.
Won Spaceguard's "Defensive Player of the Year" in 2024- this award is given to someone who goes above and beyond in their line of work, insuring quality checks, problem solving, and maintaining great relationships with customers as well as co-workers.