Amy Stevens
Florence,AL
Summary
Motivated professional trained in mobility assistance, personal hygiene support, and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs.
Experienced professional skilled at minimizing hassles and alleviating client concerns through proactive schedule coordination. Demonstrates proper attention to personal hygiene and dress. Proficient in event planning and household administration.
Compassionate Elderly Caregiver known for productivity and efficiency in task completion. Skilled in personalized care planning, medication management, and companionship, ensuring comfort and safety of clients at all times. Excel in communication, patience, and empathy, leveraging these soft skills to connect with clients and provide exceptional care tailored to individual needs.
Compassionate Elderly Caregiver with solid background in providing support and assistance to senior citizens. Demonstrates strong skills in administering medication, preparing nutritious meals, and coordinating recreational activities for emotional wellness. Known for fostering respectful relationships with elderly clients while ensuring safety and comfort. Proven ability to maintain clean living environment which led to improved health outcomes in previous roles.
Overview
16
16
years of professional experience
2005
2005
years of post-secondary education
Work History
Elderly Caregiver
Visiting Angels Living Assistance Services
Florence, AL
04.2021 - 08.2025
- Ensured safety of clients in their home environment by using appropriate equipment and techniques. Including bathing/showering
- Prepared and served meals
- Cleaning the home doing basic chores and laundry
- Aided in medication reminders
- Provide transportation to doctor's appointments, hair appointments, etc
- Transport client(s) anywhere else they needed or wanted to go
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Developed strong relationships with clients based on trust and respect.
- Communicated effectively with family members on progress of client's health condition.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Monitored vital signs and reported changes to medical team.
- Encouraged social interaction between clients and their families.
- Assessed client's needs and developed individual care plans accordingly.
- Responded quickly in emergency situations in a calm manner.
- Collaborated with interdisciplinary teams to ensure quality care delivery.
- Organized recreational activities to promote physical and mental well-being of the elderly.
- Provided companionship and emotional support to elderly clients.
- Transported clients to doctor appointments or other necessary outings.
- Respected the privacy, dignity and confidentiality of each client served.
- Participated in continuing education courses to stay current on best practices for elder care.
- Maintained accurate records of services provided for each client.
- Supported clients in making decisions that were consistent with their values and wishes.
- Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Administered medications according to physician instructions.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Laundered clothing and bedding to prevent infection.
- Engaged clients by conversing and participating in activities and hobbies.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Transported patients to medical, dental, and personal care appointments.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Redirected clients with memory issues, providing safety guidance protection.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Recognized emergencies and notified paramedics and family members.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Tracked and reported clients' progress based on observations and conversations.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Drove clients to doctors' appointments and social outings.
- Helped clients get in and out of beds and wheelchairs.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Instructed family members on how to provide bedside care.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Consulted with client care team to continually update care plans.
- Assisted clients with maintaining good personal hygiene.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained detailed records of services performed on clients.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Contributed to case reviews of client status and progress.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Organized oral medications for clients following dosage and schedule requirements.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Sandwich Artist
SUBWAY®Restaurants
Russellville, AL
01.2014 - 10.2015
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Operated cash registers to process payments from customers.
- Upsold additional items to increase store profits.
- Assisted team members during peak hours when necessary.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Monitored temperature of freezers and coolers throughout shift.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Greeted customers and provided product knowledge.
- Followed established procedures for handling money transactions accurately.
- Verified that prepared food met quality standards prior to serving it to customers.
- Maintained cleanliness of work area throughout shift.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Organized inventory for efficient restocking of products.
- Stocked shelves with products and supplies.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Replenished condiments and other supplies at front counter areas.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Delivered superior customer service focused on quality and meeting customer needs.
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Answered guest questions, delivering most accurate, and updated information available.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Organized food preparation stations and regularly replenished supplies.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Informed customers of regular deals or monthly specials to upsell orders.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Verified orders and bagged items for easy transport.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Performed food preparation tasks by making salads, brewing coffee, and tea and slicing meats.
- Processed payments on cash register and counted back bills and change to patrons.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Scrubbed and polished counters to remove debris and food.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Assembled and served meals according to specific guest requirements.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Brewed and served coffee and tea with preferred add-ins.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Tailored orders to address customer allergies and gluten concerns.
Meat Packer
O'Guire Farms
Tuscumbia, AL
09.2009 - 01.2014
- Loaded packed meat into containers for delivery or pickup by customers.
- Operated packaging machines to wrap products for shipment or storage.
- Maintained cleanliness of work areas including floors, walls, equipment and tools.
- Kept records of processed goods including weights, types and quantities produced daily.
- Performed quality inspections on all products before packing them up.
- Utilized hand tools such as knives, saws, bandsaws, for cutting meat into smaller portions.
- Identified product defects by visually inspecting each piece before packaging it.
- Weighed, portioned, and packaged meat for individual sale or bulk orders.
- Followed all safety protocols while operating machinery such as grinders and slicers.
- Monitored temperature gauges to ensure proper cooling of meats throughout the process.
- Reported any discrepancies in product quantity or quality to supervisors immediately.
- Cleaned and sanitized knives, scales, tables, counters and other equipment used during processing.
- Organized inventory according to size and type for efficient retrieval when needed.
- Verified accuracy of labels against customer specifications prior to packing.
- Ensured accurate labeling of packages with weight, price, and expiration date.
- Weighed, wrapped and labeled meat products.
Deli Cook
Chevron
Russellville, AL
05.2011 - 08.2012
- Assisted with inventory management by tracking stock levels for ordering purposes.
- Checked temperatures of freezers, refrigerators and heating equipment to maintain proper temperature levels according to health code regulations.
- Kept work area clean and sanitized at all times; washed dishes as needed.
- Stocked food supplies needed for daily operations.
- Organized storage areas neatly so that products were easy accessible when needed.
- Responded promptly to any guest complaints or inquiries about menu items or services provided.
- Cleaned and prepared various foods items, such as meats, vegetables, fruits, soups and salads for cooking or serving.
- Communicated effectively with team members regarding orders placed by customers.
- Displayed excellent customer service skills when interacting with guests during their dining experience.
- Inspected equipment regularly to ensure proper functioning prior to use.
- Followed recipes accurately to prepare all menu items according to established standards.
- Maintained a safe work environment by following all health codes and sanitation guidelines set forth by the company.
- Adhered strictly to established cash handling procedures while ringing up orders.
- Operated grills, deep-fat fryers and other kitchen equipment in accordance with safety regulations.
- Ensured quality control of all products served to customers.
- Recorded amount of ingredients used in each recipe item prepared throughout shift.
- Prepared sandwiches to order using ingredients such as breads, meats, cheeses and condiments.
- Set up work stations prior to restaurant opening to improve speed during busy periods.
- Trained new staff members on proper food handling techniques, safety procedures and menu items knowledge.
- Safely operated ovens, grills, and other kitchen equipment to minimize accidents.
- Sanitized workstation before and after shift to prevent illness and food contamination.
- Checked quality of food products to meet high standards.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Distributed food to service staff for prompt delivery to customers.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Made meals in accordance with company standards and requirements.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
- Received and stored food and supplies.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
Education
GED
Muscle Shoals, ALSkills
- Interdisciplinary collaboration
- Health safety regulations
- Inventory management
- Time management
- Effective communication
- Compassionate care
- Problem solving
- Conflict resolution
- Emotional intelligence
- Relationship building
- First aid and safety
- Infection control
- Clear communication
- Case management
- Empathy and patience
- Patient companionship
- Verbal and written communication
- Housekeeping
- End-of-life care
- Data confidentiality
- Problem-solving
- Progress documentation
- Emotional support
- Workload management
- Client protection
- Clinical quality program standards
- Documentation and reporting
- Record keeping
- Post operative care
- Regulatory compliance
- Friendly and outgoing
- Stress management
- Customer service
- Attention to detail
- Community activities
Affiliations
- I love flowers and light gardening
- Any activity with my grandson makes for a wonderful day.
- I have 5 cats and over 50 house plants
- My circle is small because I value quality over quantity
- I enjoy cleaning and organizing other people's homes and spaces when possible
- I'm highly motivated towards something different. Something that offers an opportunity to grow within the business I'm working for
Languages
English
Full Professional
References
References available upon request.
Timeline
Elderly Caregiver
Visiting Angels Living Assistance Services
04.2021 - 08.2025
Sandwich Artist
SUBWAY®Restaurants
01.2014 - 10.2015
Deli Cook
Chevron
05.2011 - 08.2012
Meat Packer
O'Guire Farms
09.2009 - 01.2014
GED
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