Amy Stover
Chandler,USA
Summary
Diligent Insurance Producer with 30 years of extensive experience in insurance industry. Proven success in building strong client relationships and providing tailored insurance solutions. Demonstrated proficiency in risk assessment and policy management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
STATE FARM INSURANCE AGENTS OFFICE
03.2022 - Current
- Improve client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Provide coverage option information to assist clients in protecting assets.
- Provide options for additional products and services after identifying customer needs and requirements.
- Recommend type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Maintain high standards of customer service by building relationships with clients.
- Deliver outstanding first-contact resolution when assisting clients with inquiries about premiums or billing issues.
- Calculat quotes and educated potential clients on insurance options.
- Establish trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Owner/Agent
Stover Strong Insurance Brokers
07.2020 - 03.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Established foundational processes for business operations.
Insurance Agent
Various
07.2009 - 07.2020
- 1/2020 - 6/2020 State Farm Agency Chandler, AZ
- Licensed Insurance and Banking Sales Producer, Office Manager
- Market, present and sell all lines of insurance and bank products to include auto, home, life, health and commercial/business to prospects
- ΑΖ Licensed Property & Casualty and Life and Health
- Also licensed and certified through State Farm Bank and internal program
- Maintain positive relations acting as account manager for sales/service for all VIP and commercial clients
- Lead agency team members in training and continued education
- Respond to all escalated client issues of agency
- Manage team members in production, processes improvement and daily responsibilities
Licensed Insurance and Banking Sales Producer
Insurance Brokers of Arizona
03.2017 - 12.2019
- Marketed, present and sold Personal Lines insurance through multiple preferred and non-standard companies
- Lead agency in sales 90% of time
- ΑΖ Licensed Property & Casualty and Life and Health licenses
- Attended Travelers Insurance carrier event in CT for recognized agent leaders in the territory
- Lead agency team members in training and continued education to enable meeting sales goals
- Created processes for sales and service teams to ensure consistent steps were followed
Licensed Insurance and Banking Sales Producer
State Farm Agency
07.2009 - 02.2017
- Marketed, presented and sold all lines of insurance and bank products to include auto, home, life, health, commercial/business, auto loans, CDs and banking accounts to prospects
- Led agency to national top ranking in 2014 for exceeding company goals in bank and insurance sales
- ΑΖ Licensed Property & Casualty and Life and Health
- Also licensed and certified through State Farm Bank and internal program
- Maintained positive relations acting as account manager for sales/service for all VIP and commercial clients
- Lead agency team members in training and continued education to enable meeting sales goals
- Responded to all escalated client issues of agency
Special Education Para-educator
Chandler Unified School District
07.2007 - 06.2009
- Provided instructional and clerical support under the supervision of the certified classroom teacher to special needs children grades K-6
- Provided students with the knowledge, skills and attitudes necessary to become life-long learners and responsible citizens
Education
High School Diploma -
Wheaton Warrenvile HS
Warrenville, IL06.1982
Skills
- Insurance Sales
- Customer Relationship Management
- Insurance product expertise
- Client Relationship Management
- New Agent Training
- Policy Management
- Underwriting principles
Certification
Property & Casualty License
- Life and Health Insurance License - Arizona Department of Insurance.
- Property and Casualty License - Arizona Department of Insurance.
Timeline
Licensed Insurance Agent
STATE FARM INSURANCE AGENTS OFFICE
03.2022 - Current
Owner/Agent
Stover Strong Insurance Brokers
07.2020 - 03.2022
Licensed Insurance and Banking Sales Producer
Insurance Brokers of Arizona
03.2017 - 12.2019
Insurance Agent
Various
07.2009 - 07.2020
Licensed Insurance and Banking Sales Producer
State Farm Agency
07.2009 - 02.2017
Special Education Para-educator
Chandler Unified School District
07.2007 - 06.2009
Property & Casualty License
- Life and Health Insurance License - Arizona Department of Insurance.
- Property and Casualty License - Arizona Department of Insurance.
High School Diploma -
Wheaton Warrenvile HS
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