Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Stracener

Sherman

Summary

Skilled in customer assistance and document preparation. Ability to manage records and coordinate schedules and orders effectively, ensuring smooth operations and success.

Enthusiastic, able to anticipate professional needs and proactively identify and resolve problems. Excellent customer service and conflict management skills. Team player, ready to learn, assist and succeed!

Overview

25
25
years of professional experience

Work History

Classroom Assistant

Van Alstyne ISD
08.2025 - Current
  • Maintained positive attitude and affirmatively communicated with each student.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.

High School Secretary

Howe ISD
07.2019 - 05.2025
  • Placed orders for all classroom and office supplies.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained staff absences and substitute teaching coverage.
  • Documented attendance, generated reports and mailed related letters.
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Lending Assistant

Texas Star Bank
10.2016 - 06.2019
  • Worked with clients to guide through loan closing process and skillfully handle any concerns.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Set up files using loan officer checklist and submitted on-time for processing.
  • Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.

Lending Assistant

Independent Bank
07.2014 - 09.2016
  • Monitored key dates to obtain information by deadlines.
  • Worked with clients to guide through loan application and approval process and skillfully handle any concerns.
  • Answered inquiries and provided customer service to clients.
  • Processed loan applications and monitored progress from start to finish.
  • Assisted in resolving customer issues to find mutually beneficial solutions.
  • Communicated with customers daily to request information and complete paperwork.
  • Assembled important paperwork and disclosures for borrower.

Classroom Assistant

Pottsboro Isd
08.2013 - 07.2014
  • Substitute teacher, secretary and librarian; became FT librarian aide.
  • Supervised children for various activities.
  • Purchased and cataloged library books for two campuses.
  • Developed and implemented strategies for student engagement.

Teller Supervisor

American Bank of Texas
04.2001 - 06.2007
  • Examined tellers' reports of daily transactions for accuracy.
  • Promoted bank's products and services by consistently cross-selling to customers.
  • Researched and resolved customer issues on personal accounts.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

High School Diploma -

Bonham High School
Bonham

Skills

  • Educational enrichment
  • Class materials preparation
  • Attendance tracking
  • Teacher assistance
  • Special needs assistance
  • Vendor coordination
  • Document preparation
  • Student assistance
  • File management
  • Attendance record management
  • Phone call answering
  • Budget tracking
  • Regulatory compliance
  • Banking
  • Cash handling
  • Schedule management
  • Loans
  • Customer engagement
  • Transaction processing
  • Cash auditing
  • Staff management
  • Financial record keeping

Timeline

Classroom Assistant

Van Alstyne ISD
08.2025 - Current

High School Secretary

Howe ISD
07.2019 - 05.2025

Lending Assistant

Texas Star Bank
10.2016 - 06.2019

Lending Assistant

Independent Bank
07.2014 - 09.2016

Classroom Assistant

Pottsboro Isd
08.2013 - 07.2014

Teller Supervisor

American Bank of Texas
04.2001 - 06.2007

High School Diploma -

Bonham High School

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