Amy Sue Storsveen
Rochester,MN
Summary
Patient-oriented Nurse with over 30 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments Recognized for leadership in perioperative services, quality improvement, patient safety, regulatory compliance, team development, and strategic operations.
Healthcare professional skilled in managing nursing operations and optimizing patient care. Adept at implementing healthcare protocols and improving patient outcomes through effective leadership. Focused on team collaboration and achieving results, with reputation for reliability and adaptability.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Nurse Manager, Surgical Services & Quality Improvement
Mayo Clinic
Rochester, MN
2004 - 2010
- Managed surgical services operations and quality-improvement programs.
- Developed system-wide initiatives addressing retained surgical items, surgical counts, staff safety, and patient safety.
- Designed and presented educational programs for perioperative staff.
Nurse Manager, Surgical Services & Quality Improvement
Mayo Clinic
Rochester, MN
2004 - 2010
- Managed surgical services operations and quality-improvement programs.
- Developed system-wide initiatives addressing retained surgical items, surgical counts, staff safety, and patient safety.
- Designed and presented educational programs for perioperative staff.
Registered Nurse, International General Internal Medicine
Mayo Clinic
Rochester, Minnesota
01.2023 - Current
- Collaborated with multidisciplinary teams to coordinate individualized care plans and discharge instructions.
- Monitored vital signs, clinical status, and laboratory trends to identify early changes in condition.
- Educated patients and families on treatment plans, symptom management, and follow-up care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Nurse Administrator, Perioperative/Surgical Services
Mayo Clinic
Rochester, Minnesota
01.2018 - 01.2023
- Directed perioperative and surgical services operations across a large academic healthcare system.
- Led quality, patient safety, staffing, regulatory, and operational improvement initiatives.
- Participated in enterprise-level committees supporting surgical quality, equipment standardization, and operational excellence.
Interim Nurse Administrator, Perioperative/Surgical Services
Mayo Clinic Health System
Southwest Minnesota Region
01.2017 - 01.2018
- Provided executive oversight during leadership transition.
- Supported regional perioperative operations, quality initiatives, and staff engagement.
- Supervised nursing teams, providing guidance on clinical standards, documentation, and workflow expectations.
- Collaborated with physicians and department leaders to align nursing resources with patient care needs.
- Evaluated unit performance, identifying opportunities to improve efficiency, communication, and care delivery.
Nurse Manager, Gonda 7 Outpatient Surgery Center
Mayo Clinic
Rochester, Minnesota
01.2017 - 01.2018
- Managed outpatient surgical operations, staffing, quality metrics, and patient safety initiatives.
- Coordinated staffing, scheduling, and daily assignments to maintain appropriate coverage.
- Ensured compliance with Mayo Clinic policies, regulatory requirements, and patient safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Nurse Manager, Orthopedic Surgical Services
Methodist Hospital, Mayo Clinic
Rochester, Minnesota
01.2010 - 01.2017
- Directed daily nursing operations, ensuring consistent patient care delivery and unit workflow.
- Led process improvement efforts focused on quality outcomes, efficiency, and patient safety.
- Coached nursing staff on practice standards, documentation expectations, and patient safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Registered Nurse, Surgical Services
Mayo Clinic
Rochester, Minnesota
01.2001 - 01.2004
- Prepared operating rooms, maintained sterile technique, and organized instruments for procedures.
- Assessed surgical patients preoperatively, verified readiness, and reinforced perioperative instructions.
- Coordinated care with surgeons, anesthesiologists, and surgical technologists to support safe workflow.
- Adapted quickly to changing case priorities while maintaining efficiency and adherence to protocols.
Staff Nurse, OB/GYN Fertility Center
Gundersen Lutheran Medical Center
01.1990 - 01.2001
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
Education
Master of Science (MS) - Leadership and Management
Walden University
Minneapolis, MN01.2014
Bachelor of Science in Nursing (BSN) - undefined
Winona State University
01.1989
Skills
- Healthcare Education & Training
- Healthcare Education & Training
- Healthcare Education & Training
- Healthcare Education & Training
- Healthcare Education & Training
- Healthcare Education & Training
- Healthcare Education & Training
- Healthcare Education & Training
- Healthcare Education & Training
- Healthcare Education & Training
- Healthcare Education & Training
- Healthcare Education & Training
Affiliations
- Representative committee participation includes:
- Nurse Executive Committee
- Nursing Clinical Practice Committee
- Enterprise Surgical and Procedural Committee
- Surgical Equipment and Supply Committee
- Midwest Surgical Quality Subcommittee
- OR Allocation Subcommittee
- Medical Device Sterilization and Disinfection Oversight Subcommittee
- Pediatric Surgical Interest Group
- Surgical Services Coordinating Council Executive Board
- Surgical Services Leadership Team
Certification
- Nurse Executive Advanced (NEA-BC), American Nurses Credentialing Center
- Basic Life Support (BLS), American Heart Association
- Mayo Clinic Quality Fellow, Silver Certification
- Mayo Clinic Quality Fellow, Bronze Certification
Interests
Healthcare leadership, Quality improvement, Patient safety, Regulatory compliance, Staff engagement, Surgical services operations, Interdisciplinary collaboration, Nursing education, Workforce development, Healthcare innovation
LEADERSHIP, EDUCATION & MENTORSHIP
- Quality and Patient Safety Education Programs Developed and Taught
- Preventing Pressure Ulcers
- Conscientious Count Campaign
- Conscientious Count Simulation Program
- Staff Question & Answer Program on Retained Foreign Objects
- Patient Safety Updates: Surgical Count Process
- Speak Up Campaign
- SurgiCount Super User Training
- These programs focused on patient safety, prevention of retained surgical items, communication, surgical-count compliance, staff engagement, and quality improvement.
- Mentorship
- Served as mentor and preceptor for nurse managers and clinical staff, supporting leadership development, quality-improvement projects, orientation, and professional advancement. Numerous mentees successfully advanced into leadership positions within Mayo Clinic.
Presentations
- Quality and Patient Safety Education Programs Developed and Taught
- Preventing Pressure Ulcers
- Conscientious Count Campaign
- Conscientious Count Simulation Program
- Staff Question & Answer Program on Retained Foreign Objects
- Patient Safety Updates: Surgical Count Process
- Speak Up Campaign
- SurgiCount Super User Training
- These programs focused on patient safety, prevention of retained surgical items, communication, surgical-count compliance, staff engagement, and quality improvement.
- Mentorship
- Served as mentor and preceptor for nurse managers and clinical staff, supporting leadership development, quality-improvement projects, orientation, and professional advancement. Numerous mentees successfully advanced into leadership positions within Mayo Clinic.
SCHOLARSHIP & PUBLICATIONS
- Promoting Nursing Diversity, Equity, and Inclusion Through Virtual Reality Learning
- Journal of Nursing Administration (JONA), 2024
- A Virtual Reality Intervention to Increase Interracial Empathy and Upstander Behaviors in Nursing Leaders
- Social Science & Medicine, 2025
- STOP: Can We Minimize OR Traffic?
- AORN Journal, 2015
- A Multidisciplinary Team Approach to Retained Foreign Objects
- Joint Commission Journal on Quality and Patient Safety, 2009
- Incidence and Characteristics of Potential and Actual Retained Foreign Object Events in Surgical Patients
- Journal of the American College of Surgeons, 2008
HONORS & RECOGNITION
Excellence Through Teamwork Award, Mayo Clinic Department of Nursing (2009), Vision in Action Award, Mayo Clinic (2006)
Timeline
Registered Nurse, International General Internal Medicine
Mayo Clinic
01.2023 - Current
Nurse Administrator, Perioperative/Surgical Services
Mayo Clinic
01.2018 - 01.2023
Interim Nurse Administrator, Perioperative/Surgical Services
Mayo Clinic Health System
01.2017 - 01.2018
Nurse Manager, Gonda 7 Outpatient Surgery Center
Mayo Clinic
01.2017 - 01.2018
Nurse Manager, Orthopedic Surgical Services
Methodist Hospital, Mayo Clinic
01.2010 - 01.2017
Registered Nurse, Surgical Services
Mayo Clinic
01.2001 - 01.2004
Staff Nurse, OB/GYN Fertility Center
Gundersen Lutheran Medical Center
01.1990 - 01.2001
Bachelor of Science in Nursing (BSN) - undefined
Winona State University
Nurse Manager, Surgical Services & Quality Improvement
Mayo Clinic
2004 - 2010
Nurse Manager, Surgical Services & Quality Improvement
Mayo Clinic
2004 - 2010
Master of Science (MS) - Leadership and Management
Walden University