Summary
Overview
Work History
Skills
Timeline
Generic

Amy Teal

Madras,OR

Summary

  • With over 18 years of customer service experience, I perform with a high degree of accuracy and pride in excellent public relations. My strong interpersonal skills will make me an asset to enhance and transform the customer experience.
  • Ability to maintain positive customer relations when subject to customer demands.
  • Outgoing, friendly team player.
  • Motivated to learn and strive for success.
  • Resourceful and adaptable with a strong character.
  • Committed to fulfilling obligations and being reliable.
  • Resourceful team player able to adapt to meet company and customer needs.

Diligent Desired Position with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.

Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

MHTS
06.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Cashier

Love's
01.2022 - Current
  • Proficient with most POS systems
  • Maintain clean and orderly area
  • Receive payment by cash, check, credit cards, and vouchers
  • Answer customers' questions and provide information on procedures and products
  • Greet customers entering establishments
  • Tabulate and record cash on hand accurately

Customer Service Cashier

Buy2 Stores
12.2023 - 04.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

House Cleaner

A1 Cleaning
05.2022 - 06.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Customer Service

Madras Truck Stop
01.2019 - 01.2021
  • Recommended, selected, and helped locate merchandise based on customer needs and desires
  • Computed sales prices, totaled purchases, received and processed payments
  • Greeted and assisted customers with purchases
  • Confer with customers by telephone or in person to provide information about products and services
  • Trained to recognize security and thefts risks and how to apply company policy to prevent shrinkage

Volunteer

St. Charles Hospital
01.2018 - 01.2019
  • Customer service and cashiering at the hospital gift shop
  • Greet and escort patients and guest to rooms
  • Organized medical supplies

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Customer relations
  • Store organization
  • Time management
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Customer service management
  • Store operations
  • POS systems
  • POS systems operations

Timeline

Assistant Store Manager

MHTS
06.2024 - Current

Customer Service Cashier

Buy2 Stores
12.2023 - 04.2024

House Cleaner

A1 Cleaning
05.2022 - 06.2022

Cashier

Love's
01.2022 - Current

Customer Service

Madras Truck Stop
01.2019 - 01.2021

Volunteer

St. Charles Hospital
01.2018 - 01.2019
Amy Teal