Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
BusinessAnalyst
Amy Tedder

Amy Tedder

Real Estate
Morganton,NC

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Claims Representative

Wallace and Graham Law
02.2000 - 06.2002
  • Followed up with customers on unresolved issues.
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Developed in-depth understanding of insurance policies and procedures.
  • Collaborated with internal departments and external vendors to resolve claims.

Laboratory Technician

Wake Forest Baptist Health (BMC)
07.1997 - 03.1999
  • Maintained documentation on tests performed in lab.
  • Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Helped management optimize laboratory processes for maximum efficiency and performance.
  • Used correct formulas and procedures to prepare solutions and reagents for testing needs.
  • Removed samples of materials following good practices to achieve accurate test results.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Documented and verified patient information using laboratory information system.
  • Analyzed and interpreted data, accurately identifying and reporting laboratory results.
  • Conducted wide range of laboratory tests and recorded results.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
  • Operated wide range of laboratory equipment and instruments to complete analysis.
  • Consulted with outside professionals and specialists about tests and testing results.
  • Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
  • Summarized test results and activities for management via verbal updates or written reports.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.

Bank Teller

First Union National Bank
06.1993 - 07.1994
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Processed customer transactions promptly, minimizing wait times.

Education

Bachelor of Science - Biology

University of North Carolina At Wilmington
Wilmington, NC
05-1997

High School Diploma -

East Rowan High School
Salisbury
06-1992

Skills

  • Documentation research
  • Accident review
  • Settlement agreements
  • Claims trend analysis

Accomplishments

Have been blessed to be at home with my our three beautiful children. Whom are all just about to be college graduates! Praises to our Lord!

Certification

Real Estate License 2019

Timeline

Claims Representative

Wallace and Graham Law
02.2000 - 06.2002

Laboratory Technician

Wake Forest Baptist Health (BMC)
07.1997 - 03.1999

Bank Teller

First Union National Bank
06.1993 - 07.1994

Bachelor of Science - Biology

University of North Carolina At Wilmington

High School Diploma -

East Rowan High School

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