Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Tenerowicz

Westfield,MA

Summary

Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.

Overview

23
23
years of professional experience

Work History

Certified Medical Assistant

Jordan Healthcare Center
07.2023 - Current
  • Family Medicine
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • eClinicalWorks (ECW) EMR
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Certified Medical Assistant

J. Morrisey Baystate Pioneer Valley Family Medicine
09.2022 - 07.2023
  • Family Medicine
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Immunizations - Oral, Intramuscular, Subcutaneous Intranasal, Intradermal - Adult and Pediatric
  • Cerner EMR

Project Coordinator

Adecco Health and Sciences
09.2021 - 06.2022
  • CIC Health and the Springfield Public School System
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Created job files for each project and maintained current data in each file.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Responded to requests for information on materials to inquiring parties.
  • Established rapport and engaged with school administration to build lasting professional relationships.
  • Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
  • Photocopied, distributed and emailed documents to project managers.
  • Led project documentation efforts, ensuring accurate and timely updates were accessible, significantly reducing information gaps.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Certified Medical Assistant

Cooley Dickinson Health Group
10.2019 - 11.2020
  • OXBOW Primary Care, OBGYN, LGBTQ Transgender Care
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Implemented improvements in workflow processes that led to increased productivity amongst staff members.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Measured patient pulse oximetry.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Organized Flu Clinics
  • EPIC EMR

Certified Medical Assistant

Cooley Dickinson Health Group
09.2018 - 10.2019
  • Family Medicine
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • CMA Float Pool/Northampton Family Medicine

Owner

Zumba With Amy T.
09.2013 - 09.2018
  • Zumba Gold, Southwick Senior Center
  • Zumba Gold, Westfield Senior Center
  • Zumba Toning, Town of Southwick
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Merchandiser

Big Y Food Service
01.2009 - 04.2013
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Verified products appeared at correct locations in proper quantities.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Owner

Get Fit, Stay Fit
11.2007 - 09.2009
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Co-Owner, General Manager, Group Exercise Director

Expert Fitness
09.2002 - 10.2007
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Established foundational processes for business operations.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.
  • Implemented innovative marketing campaigns to expand customer base and increase brand awareness.

Adjunct Professor

Springfield College
09.2005 - 06.2007
  • Taught Group Exercise courses, providing instruction to up to 18 undergraduate students.
  • Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
  • Boosted class participation rates by fostering a positive and collaborative learning environment.
  • Developed curriculum standards, lesson plans and syllabi.

Education

Certification - Medical Assistant

American Association of Medical Assistants
Chicago, IL

Certification - BLS/CPR

American Heart Association
West Springfield, MA
02-2025

Graduate Certificate - Certified Medical Assistant Program

Porter And Chester Institute
Chicopee, MA
09-2018

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Electronic health records
  • Vital sign monitoring
  • Patient documentation
  • ECG's
  • Patient assessments
  • Inventory and supply management

Timeline

Certified Medical Assistant

Jordan Healthcare Center
07.2023 - Current

Certified Medical Assistant

J. Morrisey Baystate Pioneer Valley Family Medicine
09.2022 - 07.2023

Project Coordinator

Adecco Health and Sciences
09.2021 - 06.2022

Certified Medical Assistant

Cooley Dickinson Health Group
10.2019 - 11.2020

Certified Medical Assistant

Cooley Dickinson Health Group
09.2018 - 10.2019

Owner

Zumba With Amy T.
09.2013 - 09.2018

Merchandiser

Big Y Food Service
01.2009 - 04.2013

Owner

Get Fit, Stay Fit
11.2007 - 09.2009

Adjunct Professor

Springfield College
09.2005 - 06.2007

Co-Owner, General Manager, Group Exercise Director

Expert Fitness
09.2002 - 10.2007

Certification - Medical Assistant

American Association of Medical Assistants

Certification - BLS/CPR

American Heart Association

Graduate Certificate - Certified Medical Assistant Program

Porter And Chester Institute

Similar Profiles

CREATE PROFILE
Amy Tenerowicz