Amy Terpstra
Excelsior,MN
Summary
Goal oriented, and always looking to grow. I work well in fast paced environments. I enjoy meeting new people and learning about new skills.
Overview
8
8
years of professional experience
Work History
Activities Assistant
Oak Terrace Apartments
09.2018 - 06.2020
- Organized daily resident activities, ensuring engaging, welcoming events across community spaces.
- Assisted with activity calendars, maintaining accurate schedules and timely event coordination.
- Set up activity rooms, supplies, and materials for programs, socials, and outings.
- Supported residents during events, promoting participation and smooth group interactions.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided emotional support and companionship to improve quality of life for residents.
Course Manager
Kerfoot Canopy Tour
04.2021 - Current
- Managed daily canopy tour operations, coordinating guest flow and team readiness.
- Conducted safety briefings and reinforced course procedures for visitors and staff.
- Inspected harnesses, zipline equipment, and course platforms for compliance and readiness.
- Scheduled guides and support staff to maintain smooth tour coverage.
- Trained team members on guest service standards and emergency response procedures.
- Resolved guest concerns promptly, maintaining positive experience across adventure activities.
- Monitored weather conditions and adjusted tour operations to protect guest safety.
- Guest services answering phone calls and handling sale transactions
Package Delivery Driver
Veterans Logistics
12.2025 - 02.2026
- Completed scheduled package deliveries using optimized routes and accurate navigation.
- Inspected vehicle condition before trips, reporting maintenance issues promptly.
- Loaded and secured parcels to prevent damage during transit.
- Scanned packages accurately and maintained delivery records with handheld devices.
Apartment Caretaker
Lloyd Management
08.2024 - 05.2025
- Maintained clean, safe common areas across residential properties.
- Inspected building systems and reported maintenance issues promptly.
- Responded to resident service requests with timely, courteous support.
- Assisted with seasonal upkeep, including snow removal and exterior care.
- Monitored supplies and restocked cleaning materials for daily operations.
- Coordinated with maintenance teams to resolve facility concerns efficiently.
Direct Support Professional
Dungarvin
11.2023 - 03.2024
- Supported individuals with daily living activities, promoting independence and personal choice.
- Assisted with medication administration, following care plans and documentation requirements.
- Monitored behavior changes and reported concerns to support team promptly.
- Prepared meals, maintained clean living spaces, and reinforced household routines.
- Documented services accurately in electronic records and shift notes.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
General Merchandiser
Target
11.2022 - 03.2023
- Stocked and organized merchandise to maintain accurate floor presentation and replenishment standards.
- Executed planogram sets and signing updates to support seasonal and promotional floor changes.
- Replenished sales floor from backroom inventory while following first-in, first-out rotation practices.
- Zoned assigned areas to keep shelves organized, guest-ready, and easy to shop.
- Processed price changes and label updates to ensure item accuracy and compliance with store standards.
- Supported inventory accuracy by locating, sorting, and staging merchandise for replenishment.
Housekeeping
Oak Terrace Apartments
09.2018 - 06.2020
- Cleaned apartments, common areas, and amenities to maintain consistent presentation and sanitation standards.
- Sanitized restrooms, kitchens, and high-touch surfaces using approved cleaning supplies and safe procedures.
- Restocked cleaning materials, toiletries, and supplies to support daily housekeeping operations.
- Reported maintenance issues, safety hazards, and needed repairs to support timely resolution.
- Followed apartment turnover checklists to prepare units for new residents and inspections.
Education
High School Diploma -
Northfield High School
Northfield, MN06.2005
Skills
Communications, cooking; cleaning, organization, works great in a fast paced setting, some computer skills I have four children and was a stay at home mom for 13 years
Timeline
Package Delivery Driver
Veterans Logistics
12.2025 - 02.2026
Apartment Caretaker
Lloyd Management
08.2024 - 05.2025
Direct Support Professional
Dungarvin
11.2023 - 03.2024
General Merchandiser
Target
11.2022 - 03.2023
Course Manager
Kerfoot Canopy Tour
04.2021 - Current
Activities Assistant
Oak Terrace Apartments
09.2018 - 06.2020
Housekeeping
Oak Terrace Apartments
09.2018 - 06.2020
High School Diploma -
Northfield High School