Amy Solomon
McKinney,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Flight Attendant
Psa Airlines
05.2024 - Current
- Delivered exceptional customer service to ensure passenger satisfaction and comfort during flights.
- Conducted safety demonstrations and ensured compliance with airline regulations and policies.
- Assisted passengers with boarding procedures, luggage handling, and in-flight inquiries.
- Collaborated with crew members to maintain efficient cabin operations and timely service delivery.
Restaurant Manager
Lucas Group
10.2021 - 01.2024
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Adhered to all health department regulations regarding food storage and preparation.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Resolved and investigated complaints regarding service, food quality and accommodations.
Education
Cosmetology - Cosmetology
Whitman Academy of Hair Design
06-1995
Skills
- Dependable and Responsible
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Interpersonal Communication
- Self-Directed
- Conflict Resolution
- Verbal Communication
- Social Perceptiveness
- Decision-Making
- Time Management
Affiliations
- Exercise
- cooking
- reading
Certification
- Cosmetology degree
- safe serve licensed in many states
Timeline
Flight Attendant
Psa Airlines
05.2024 - Current
Restaurant Manager
Lucas Group
10.2021 - 01.2024
Cosmetology - Cosmetology
Whitman Academy of Hair Design
References
References available upon request.
Education and Training
other
Trained in first aid and CPR.
Trained in First Aid
Trained in CPR
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