Amy Thomas
Independence,MO
Summary
Accomplished LPN with strong clinical judgment and leadership qualities, at University Of Kansas Health System. Enhanced patient care through compassionate service and effective communication. Successfully managed patient triage and care planning, improving patient satisfaction. Proficient in vital signs monitoring and insurance processing, contributing to efficient healthcare delivery.
Overview
35
35
years of professional experience
Work History
LPN Office Nurse
University Of Kansas Health System-Orthopedics/IM
09.2009 - Current
- Developed strong rapport with patients, their families and our professional partnerships, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, clinic chart prep, order entry and participation managerial/staff meetings as needed.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
LPN Office Nurse
Cardiovascular Consultants
08.2005 - 05.2008
- Assess patient's INR, provide dosing instruction for medication management based on test results while maintained accurate medical records for over 600 patients, ensuring timely updates and efficient communication between healthcare providers.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Educated patients and families on disease processes, medications and treatments.
LPN Office Nurse
Saint Luke's Hospital
06.1999 - 09.2008
- Phone triage, appointment scheduling and result follow up with patients for a large internal medicine practice.
- Evaluated patient histories, complaints, and current symptoms.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Educated patients and families on disease processes, medications and treatments.
LPN Field Nurse
Alere Home Monitoring
01.2008 - 06.2012
- Provided comprehensive training of medical device for in-home testing.
- Maintained accurate documentation of patient training, maintained records ensuring compliance with regulatory standards.
- Educated patients and families on healthcare management strategies, promoting self-care and wellbeing.
Receptionist Administrator
Mid-America Cardiothoracic Surgeons
04.1990 - 06.1996
- Answered incoming calls, directing clients to individuals addressing specific needs. Interact with visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
License Practical Nurse - Nursing
Sanford–Brown
North Kansas City, MO06-1997
Skills
- Leadership qualities
- Teamwork and collaboration
- Problem-solving abilities
- Responsible and dependable
- Strong clinical judgment
- Care planning and modifications
- Procedure explanation
- Telephone triage
- Insurance processing
- Vital signs monitoring
- Phlebotomy techniques
- HIPAA compliance
- Immunization administration
Accomplishments
Nomination for Nursing Excellence Award
Timeline
LPN Office Nurse
University Of Kansas Health System-Orthopedics/IM
09.2009 - Current
LPN Field Nurse
Alere Home Monitoring
01.2008 - 06.2012
LPN Office Nurse
Cardiovascular Consultants
08.2005 - 05.2008
LPN Office Nurse
Saint Luke's Hospital
06.1999 - 09.2008
Receptionist Administrator
Mid-America Cardiothoracic Surgeons
04.1990 - 06.1996
License Practical Nurse - Nursing
Sanford–Brown
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