Summary
Overview
Work History
Education
Skills
Skills & Accomplishments
Timeline
Generic

AMY THOMAS

Georgetown,TX

Summary

Strategic and hands-on Executive Event Producer with proven success delivering high-touch executive events, pipeline-driving events, and branded experiences that strengthen client relationships and accelerate growth. Skilled at managing end-to-end production, vendor negotiations, and on-site execution while maintaining a calm, solutions-oriented presence. Adept at cross-functional collaboration and committed to creating memorable experiences that resonate with audiences and achieve strategic objectives.

Overview

19
19
years of professional experience

Work History

Executive Event Producer

Procore
12.2024 - Current
  • Led onsite operations for Procore’s APEX Center in Austin, serving as the primary point of contact with Building Ops, managing center logistics, and overseeing successful execution of Executive Briefings, Innovation labs, and Strategic client onsites.
  • Directed event production and attendee experience by coordinating room setups, signage, briefing materials, swag, and visitor management (check-in, badging, concierge hospitality, and parking validation).
  • Partnered with Senior Briefing consultants on account discovery, communications, and follow-up to ensure tailored, high-impact client engagements.
  • Managed vendor relationships, budgets, and swag program inventory, delivering cost-effective, on-brand experiences for C-suite executives and strategic accounts.
  • Collaborated across internal teams (Field Marketing, Workplace Experience, and Executive Programs) to co-manage and execute executive-level events including CIO, CFO, Founder Forums, and Culture Academy activations.

Apex Center Concierge

Procore
09.2023 - 12.2024
  • Served as the primary liaison between the APEX Center and Building Operations, coordinating logistics for 50+ executive briefings annually to ensure seamless execution.
  • Delivered concierge-level hospitality by greeting and escorting guests, managing hundreds of visitor check-ins/badges, and providing tailored local recommendations to enhance client satisfaction.
  • Oversaw conference room setup and event readiness—including AV troubleshooting, signage, briefing documents, and parking validation—achieving a 95%+ positive feedback rating from visiting customers.
  • Managed and optimized APEX swag inventory and shipments, ensuring branded materials were consistently stocked and available, supporting C-suite engagements and strategic accounts.
  • Coordinated food and beverage services for on-site and offsite Executive briefings, streamlining vendor relationships and reducing setup time by 15% while maintaining premium quality.

Talent Acquisition Audit and Compliance Analyst

BMO Financial Group
03.2022 - 01.2023
  • Led enterprise-wide issue management and governance processes, overseeing complex workflows and ensuring seamless execution across multiple business groups.
  • Managed large-scale audits (200–300 requisitions monthly) and delivered executive-level reporting, highlighting key trends, risks, and process breakdowns to inform strategy and decision-making.
  • Collaborated cross-functionally with HR, executives, and business leaders to streamline operations, implement new processes, and strengthen controls that improved efficiency and reduced risk.
  • Created and maintained operational documentation and resources (templates, reports, SharePoint governance materials) to ensure consistency, compliance, and scalability across programs.
  • Built strong partnerships with executives, stakeholders, and vendors, serving as a trusted advisor and ensuring alignment on strategic initiatives and high-visibility deliverables.



Assistant Property Manager

Hunters Capital
05.2017 - 10.2021
  • Managed daily operations for two boutique residential properties, coordinating logistics and services to support 350+ residents and ensure high satisfaction and retention.
  • Oversaw lease administration and resident communications, addressing inquiries efficiently and maintaining smooth operational workflows.
  • Coordinated maintenance and service requests, streamlining processes to improve response times and overall experience.
  • Developed and executed marketing initiatives, enhancing property visibility and engagement to attract and retain tenants.
  • Led resident engagement programs, fostering community relationships and delivering a seamless, high-touch experience for all stakeholders.

Senior Executive Administrative Assistant

JP Morgan Chase & Co
01.2016 - 01.2017
  • Provided high-level executive support to three Senior Executive Market Directors and 61 Branch Managers, managing calendars, travel logistics, and expense reporting with precision and discretion.
  • Planned and executed business development events, retreats, and large-scale meetings, coordinating venues, materials, catering, and on-site logistics to ensure seamless delivery.
  • Prepared and proofed meeting materials, presentations, and agendas, ensuring accuracy, alignment, and readiness for executive-level engagements.
  • Coordinated onboarding/offboarding processes by managing systems access, equipment setup, and compliance requirements, ensuring smooth transitions for staff.
  • Oversaw office operations and communications, including facilities management, policy compliance reporting, supply procurement, and distribution of company-wide announcements.

Operations Specialist

Chase Bank
11.2014 - 02.2016
  • Identified operational inefficiencies and implemented process improvements to streamline workflows and enhance overall effectiveness.
  • Managed critical operational procedures, including cash control processes, ensuring accuracy, compliance, and risk mitigation.
  • Enforced regulatory and company policies, maintaining workplace safety, readiness, and adherence to internal standards.
  • Led team meetings and cross-functional collaboration, fostering positive relationships and ensuring alignment on goals and initiatives.
  • Planned and executed monthly and quarterly branch audits, maintaining thorough documentation and providing actionable insights for leadership.

Assistant Branch Manager /Assistant VP

Chase Bank
09.2010 - 10.2014
  • Supervised and coached staff, fostering development, reducing turnover, and ensuring team performance aligned with organizational standards.
  • Managed operational workflows and schedules, optimizing staffing during peak periods to maintain seamless service delivery.
  • Ensured compliance with policies and security standards, maintaining high audit ratings and operational excellence.
  • Led team meetings and training sessions, reinforcing procedures, promoting best practices, and enhancing overall team effectiveness.
  • Delivered consultative support to customers, building strong relationships and ensuring high-quality client interactions and satisfaction.

Operations Supervisor

Washington Mutual Bank
01.2007 - 01.2010
  • Oversaw daily operations and teller duties, ensuring smooth workflows and high-quality customer service.
  • Managed staffing schedules and team coordination, optimizing coverage and supporting recruitment efforts.
  • Conducted audits and maintained compliance, ensuring adherence to company policies and operational standards.
  • Communicated policy updates and procedural changes to staff, fostering consistency and awareness across the team.
  • Consistently achieved performance goals, demonstrating accountability, operational excellence, and results-driven execution.

Education

Bachelor of Science - Business Administration

University of Phoenix - SF Campus, SW 145th Ave
Miramar, Florida
2010

Skills

  • Event Production & Logistics Management
  • Executive Engagement Programs
  • Budget Planning & Vendor Negotiation
  • Creative Event Design & Thematic Branding
  • Cross-Functional Team Collaboration
  • Event attendee engagement
  • Event logistics oversight
  • On-Site Leadership & Crisis Management

Skills & Accomplishments

      Received multiple perfect branch audit scores

      Notary Public State of Washington

      Bilingual: English/Spanish

      Adept user of MS Office (Word, Excel, Power Point and Outlook)

Timeline

Executive Event Producer

Procore
12.2024 - Current

Apex Center Concierge

Procore
09.2023 - 12.2024

Talent Acquisition Audit and Compliance Analyst

BMO Financial Group
03.2022 - 01.2023

Assistant Property Manager

Hunters Capital
05.2017 - 10.2021

Senior Executive Administrative Assistant

JP Morgan Chase & Co
01.2016 - 01.2017

Operations Specialist

Chase Bank
11.2014 - 02.2016

Assistant Branch Manager /Assistant VP

Chase Bank
09.2010 - 10.2014

Operations Supervisor

Washington Mutual Bank
01.2007 - 01.2010

Bachelor of Science - Business Administration

University of Phoenix - SF Campus, SW 145th Ave

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