Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Amy Thompson

Folsom,LA

Summary

Highly skilled and enthusiastic professional with more than [Number] years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in [State].

Overview

14
14
years of professional experience

Work History

Care Taker

Causeway, Mandeville, 70471
01.2022 - 12.2023
  • A First Name Basis Home Care
  • Enhanced patient care by coordinating and scheduling home healthcare services
  • Streamlined communication between patients, caregivers, and medical professionals for better overall care
  • Developed personalized care plans to address individual patient needs and preferences
  • Monitored patients'' progress and adjusted care plans accordingly for optimal results.

Pr K Teacher

Kidz Klub House
Mandeville
02.2022 - 08.2023
  • Improved student literacy skills by incorporating daily read-alouds, guided reading groups, and independent reading time
  • Enhanced classroom environment by creating visually appealing bulletin boards and displays, promoting a positive learning atmosphere
  • Established strong relationships with parents through regular communication, enhancing family involvement in the educational process
  • Collaborated with colleagues to develop interdisciplinary units, fostering a holistic approach to education
  • Implemented differentiated instruction strategies for diverse learners, ensuring individualized support and success for all students.

Certified Nursing Assistant

Lakeview Hospital, 95
Judge Tanner, Covington, La
03.2013 - 02.2015
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output
  • Assisted patients with daily living activities for enhanced comfort and wellbeing
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies
  • Assisted nurses with wound care procedures ensuring proper healing processes took place
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Housekeeper

Lakeview Regional Hospital, 95 Judge Tanner Blud, La
Covington
03.2012 - 01.2014
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Certified Nursing Assistant

Forest Manor Nursing Home
COVINGTON, LA
12.2009 - 02.2010
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output
  • Assisted patients with daily living activities for enhanced comfort and wellbeing
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs
  • Built rapport with patients and families, providing emotional support during difficult times
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts
  • Assisted nurses with wound care procedures ensuring proper healing processes took place
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Followed directions of licensed nurses to administer medications and treatments
  • Transported patients between rooms and appointments or testing locations.

Education

CERTIFIED NURSE ASSISTANT Nursing Assistance - undefined

May 1993

BLVD - undefined

KENNER HEALTH CAREERS 2401 VETERANS MEMORIAL

High School Diploma - undefined

Covington High School

Skills

  • Client Advocacy
  • Medical Terminology Knowledge
  • Care Planning
  • Cultural Competency

Timeline

Pr K Teacher

Kidz Klub House
02.2022 - 08.2023

Care Taker

01.2022 - 12.2023

Certified Nursing Assistant

Lakeview Hospital, 95
03.2013 - 02.2015

Housekeeper

Lakeview Regional Hospital, 95 Judge Tanner Blud, La
03.2012 - 01.2014

Certified Nursing Assistant

Forest Manor Nursing Home
12.2009 - 02.2010

CERTIFIED NURSE ASSISTANT Nursing Assistance - undefined

BLVD - undefined

KENNER HEALTH CAREERS 2401 VETERANS MEMORIAL

High School Diploma - undefined

Covington High School
Amy Thompson