Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMY THOMPSON

Clendenin,WV

Summary

Dynamic professional with a proven track record at Capitol Business Interiors, excelling in data entry and invoicing. Recognized for exceptional attention to detail and effective communication skills, I consistently optimize processes and enhance accuracy, ensuring timely completion of tasks and superior customer satisfaction. Committed to delivering results in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Data Entry Specialist

Capitol Business Interiors
Charleston, WV
01.2024 - Current
  • Executed follow-ups on pending tasks to ensure timely completion.
  • Scanned documents into designated databases for efficient storage.
  • Responded to daily inquiries and requests within deadlines to maintain compliance.
  • Received and labeled freight and products for accurate inventory management.
  • Processed invoicing and billing for clients to optimize cash flow.
  • Managed receipt and processing of payments to ensure accuracy.
  • Transferred calls to staff or voicemails to facilitate communication.

Lead Day Shift Consumer Relations

Crichfield Farms
Charleston, WV
04.2023 - 11.2023
  • Delivered exceptional customer service through proactive engagement with customers.
  • Assisted in visual merchandising to create appealing displays that attract customer interest.
  • Arranged new merchandise with effective signage to promote sales and reduce overstock.
  • Utilized register daily, processing credit card transactions efficiently.
  • Compiled end-of-day sales reports for POS system to track performance.
  • Executed daily deposits and balanced register accounts accurately.

Receptionist

WV Division of Highways
Charleston, WV
08.2017 - 06.2021
  • Answered and directed incoming calls using multi-line telephone system.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
  • Transferred calls to the correct departments.
  • Reviewed applicants, assisted with interviews for the DOH.
  • Archived road work reports available daily.
  • Received and distributed mail to each department.

Education

High School Diploma -

Walton High School
Walton, WV
05-1993

Skills

  • Data entry and document scanning
  • Invoicing and payment processing
  • Inventory management
  • Customer service
  • Data entry
  • Invoicing
  • Payment processing
  • Communication skills
  • Document scanning
  • Attention to detail
  • Team collaboration
  • Record keeping
  • Report generation
  • Verify data
  • Reporting and documentation
  • Accuracy and precision

Timeline

Data Entry Specialist

Capitol Business Interiors
01.2024 - Current

Lead Day Shift Consumer Relations

Crichfield Farms
04.2023 - 11.2023

Receptionist

WV Division of Highways
08.2017 - 06.2021

High School Diploma -

Walton High School

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