Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Thompson

Citrus Springs

Summary

Compassionate LPN with extensive experience at NewCare Convalescent Center, excelling in medication administration and clinical decision-making. Proven ability to enhance patient care through effective collaboration and palliative care strategies. Recognized for delivering empathetic support to patients and families, ensuring optimal treatment outcomes and quality of life.

Overview

6
6
years of professional experience
1
1
Certification

Work History

LPN

NewCare Convalescent Center
01.2025 - 07.2025
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Comforted and counseled patients and families throughout care process.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Medication administration
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, transfers, and discharges.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.

Caregiver

Newcare CBRF
10.2023 - 01.2025
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Front Desk Receptionist/Supervisor

Baymont Inn & Suit Hotel
08.2019 - 10.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Education

Licensed Practical Nurse - Nursing

Northeastern Wisconsin Technical College
Green Bay, WI
12-2024

Psychology

University of Wisconsin, Green Bay
Green Bay, WI
05-1999

Skills

  • Medication administration
  • Medical documentation
  • Clinical decision making
  • End-of-life care
  • Palliative care
  • Compassionate care
  • Diabetes management
  • Infection control
  • Vital signs monitoring
  • Medical equipment operation
  • Hospice care

Certification

  • Practical Nursing License
  • CPR - BLS

Timeline

LPN

NewCare Convalescent Center
01.2025 - 07.2025

Caregiver

Newcare CBRF
10.2023 - 01.2025

Front Desk Receptionist/Supervisor

Baymont Inn & Suit Hotel
08.2019 - 10.2023

Licensed Practical Nurse - Nursing

Northeastern Wisconsin Technical College

Psychology

University of Wisconsin, Green Bay