Amy Tobin
Mohegan Lake,NY
Summary
Seeking a position in healthcare in which I can utilize my excellent communication skills to serve and support patients, including those within the immigrant and refugee community.
Overview
19
19
years of professional experience
1
1
Certification
Work History
ESL Program Specialist
Westchester Community College
07.2017 - Current
Medical Interpreter
Denver Health Medical Center
11.2010 - 07.2015
- Provided accurate and culturally sensitive interpreting services for Spanish speaking patients and English-speaking medical staff in all inpatient and outpatient areas of medical center
- Took on additional responsibility by acting as translation project coordinator for the hospital and clinics
- Proofread and, when necessary, edited all translations prior to sending out finished product in order to monitor quality and ensure consistency
- Was awarded three Special Treatment and Action Reward (STAR) Awards for showing extraordinary initiative in solving problems and providing excellent customer service.
Bilingual Program Coordinator
Mountain Mentors Program
05.2006 - 05.2007
- Acted as Spanish-speaking liaison for community-based mentoring program for youth ages 8-16
- Handled intake and case management for all Spanish-speaking youth and families referred to the program, as well as for potential mentors
- Provided ongoing support to families and mentors
- Organized program activities and promotional events, translated newsletters into Spanish, and participated in community events and committees.
Bilingual Caseworker Aide
Summit County Social Services
01.2005 - 06.2006
- Assisted child protection caseworkers with referrals and cases involving Spanish speaking only clients
- Coordinated transportation and visitations for clients
- Maintained files, performed data entry, and attended meetings and trainings.
Education
Master in Intercultural Communication, Translation and Interpreting in the Public Services -
University of Alcala
Alcala de Henares, Spain01.2010
Master of Arts, Spanish Language and Linguistics -
Middlebury College
Middlebury, VT01.2008
Bachelor of Arts - Philosophy, Spanish
Boston College
Chestnut Hill, MA01.1999
Skills
- Microsoft Office Suite, Peoplesoft
ESL/EFL Teaching Experience
English Teaching Assistant, Colegio General Mola (primary school), Madrid, Spain, October 2008-June 2010
EFL Instructor, Centro de Estudios Superiores de la Industria Farmacéutica (university), Madrid, Spain, October 2008-May 2009
EFL Teacher, Tatanka Summer Camp, Madrid, Spain, July 2008 & 2009
EFL Summer Camp Instructor, Madrid, Spain, July 2010
EFL Instructor, Dean College, Franklin, MA, August 2001-December 2001
Certification
- TESOL Certificate, School for International Training, Brattleboro, VT (Awarded 2001)
- SEVIS Essentials I and II
Languages
English
Native or Bilingual
Timeline
ESL Program Specialist
Westchester Community College
07.2017 - Current
Medical Interpreter
Denver Health Medical Center
11.2010 - 07.2015
Bilingual Program Coordinator
Mountain Mentors Program
05.2006 - 05.2007
Bilingual Caseworker Aide
Summit County Social Services
01.2005 - 06.2006
Master in Intercultural Communication, Translation and Interpreting in the Public Services -
University of Alcala
Master of Arts, Spanish Language and Linguistics -
Middlebury College
Bachelor of Arts - Philosophy, Spanish
Boston College
- TESOL Certificate, School for International Training, Brattleboro, VT (Awarded 2001)
- SEVIS Essentials I and II