Amy Toler-Roe
Bidwell,OH
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Toler & Toler Insurance Services, LLC
09.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Bachelor of Arts - Economics
University of Rio Grande/Rio Grande Community College
Rio Grande, OH06.2000
Associate of Arts - Micro Computer Applications in Business
University of Rio Grande/Rio Grande Community College
Rio Grande, OH12.1999
Skills
Customer Service
- Data Entry
- Computer Skills
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Documentation and Record keeping
- Professional Communication
- Scheduling and calendar management
- Verbal Communication
- Deadline-oriented
- Professional and mature
- Social media knowledge
- Writing reports
- Letter preparation
- Administrative Support
Certification
Notary Public, State of Ohio
Expires August 10, 2027
Volunteer
4-H Club Advisor - Sawdust Buckeyes 4-H Club (2020-current)- Cloverbud Advisor - I educate and organize activities for the club members starting at age 5 until they graduate the program and enter third grade.
Miss Gallia County Committee -(2020-current) - My duties include, but are not limited to, recruiting candidates from the area high schools, organizing and scheduling practices and community events, recruiting judges, communicating with local accounting, banking and
community businesses, conducting practices weekly that lead up to the pageant on opening day of our local county fair in August.
My duties include, but are not limited to, recruiting candidates from the area high schools, organizing and scheduling practices and community events, recruiting judges, communicating with local accounting, banking and community businesses, conducting practices weekly that lead up to the pageant on opening day of our local county fair in August.
Timeline
Administrative Assistant
Toler & Toler Insurance Services, LLC
09.2017 - Current
Bachelor of Arts - Economics
University of Rio Grande/Rio Grande Community College
Associate of Arts - Micro Computer Applications in Business
University of Rio Grande/Rio Grande Community College
Notary Public, State of Ohio
Expires August 10, 2027
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