Assisted in processing warranty claims, ensuring accuracy and adherence to company policies.
Supported customer service team by addressing warranty inquiries and providing timely information.
Maintained organized records of warranty submissions and resolutions for efficient retrieval.
Collaborated with cross-functional teams to resolve warranty issues and enhance customer satisfaction.
Reviewed documentation for compliance with warranty terms, identifying discrepancies as needed.
Learned relevant software tools for tracking warranties and generating reports on claim status.
Managed purchase orders and inventory tracking to ensure timely procurement of goods.
Collaborated with suppliers to negotiate pricing and terms, enhancing cost-effectiveness.
Assisted in developing and maintaining supplier relationships for improved service delivery.
Reviewed purchase requisitions for accuracy and compliance with company policies.
Coordinated with internal departments to forecast purchasing needs and optimize stock levels.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
LPN Office Nurse
BLACKSHEAR FAMILY PRACTICE
09.2016 - 10.2021
Administered patient care, monitoring vital signs and documenting health status in electronic health records.
Assisted physicians during examinations, ensuring efficient workflow and patient comfort throughout procedures.
Educated patients on medication management, treatment plans, and preventive care practices to enhance compliance.
Coordinated appointments and managed scheduling systems to optimize patient flow and reduce wait times.
Trained new staff on office protocols and best practices for patient interaction and clinical procedures.
Oversaw inventory management of medical supplies, ensuring availability while minimizing waste through effective tracking systems.
Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
Completed paperwork and prior authorizations and scheduled appointments for patients.
Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
Administered medications and injections to patients.
Took samples to complete diagnostic and routine assessment tests.
LPN Office Nurse
PINEVIEW PEDIATRICS
08.2009 - 09.2016
Administered vaccinations and performed routine health screenings for pediatric patients.
Assisted physicians during examinations, ensuring seamless patient flow and comfort.
Educated parents on child health, nutrition, and preventive care practices.
Maintained accurate medical records using electronic health record (EHR) systems.
Monitored inventory of medical supplies, ensuring availability for patient care needs.
Monitored vital signs and patient responses, documenting changes in electronic health records accurately.
Monitored vital signs closely during procedures or treatments, intervening swiftly when necessary to maintain patient stability.
Assisted in scheduling patient appointments and coordinating referrals/resources when needed.
Administered medications and injections to patients.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Took samples to complete diagnostic and routine assessment tests.
Coordinated patient transfers to other facilities.
Supported diagnoses by taking blood samples from patients for laboratory testing.
LPN Office Nurse
WAYCROSS INTERNAL MEDICINE
01.2007 - 02.2009
Administered patient care, monitoring vital signs and documenting health status in electronic health records.
Assisted physicians during examinations, ensuring efficient workflow and patient comfort throughout procedures.
Coordinated appointments and managed scheduling systems to optimize patient flow and reduce wait times.
Conducted EKG tests to monitor patients' heart rhythms and detect abnormalities.
Documented patient histories, symptoms, and vital signs accurately in EMR systems.
Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
Educated patients and families on disease processes, medications and treatments.
Administered medications and injections to patients.
Took samples to complete diagnostic and routine assessment tests.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Supported diagnoses by taking blood samples from patients for laboratory testing.
Medical Assistant
DR. TRAVIS PAUL GENERAL SURGEON
01.2004 - 03.2006
Assisted in patient intake, documenting medical histories and vital signs accurately.
Coordinated appointment scheduling, optimizing physician time and enhancing patient access.
Managed electronic health records, ensuring data integrity and compliance with regulations.
Educated patients on treatment plans and post-visit care instructions to improve outcomes.
Implemented infection control protocols, enhancing patient safety and clinic hygiene standards.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
DR. KANDALLU RAMESH- ENT
03.2000 - 01.2004
Assisted in patient intake, documenting medical histories and vital signs accurately.
Coordinated appointment scheduling, optimizing physician time and enhancing patient access.
Managed electronic health records, ensuring data integrity and compliance with regulations.
Assisted surgeons in preparing and maintaining sterile environments for surgical procedures.
Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
Protected patients from infection by setting up and managing sterile operating fields.
Gowned and gloved staff to help team prepare for surgeries.
Provided preoperative and postoperative education to patients and families to manage recovery.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
RESPIRATORY THERAPIST
LEWIS SMITH MEMORIAL HOSPITAL
07.1995 - 01.1996
Administered respiratory therapy treatments to patients with diverse pulmonary conditions.
Collaborated with healthcare teams to develop and implement individualized care plans.
Monitored patient progress and adjusted therapies based on clinical assessments.
Educated patients and families on respiratory health management and device usage.
Conducted diagnostic tests, including pulmonary function tests, to assess lung capacity.
Managed and operated mechanical ventilators to deliver airway management.
Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
Provided antibiotics, bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
Tested pulmonary function and analyzed arterial blood gas to identify abnormalities and issues with patient lung function.
Optimized airway management by skillfully performing endotracheal intubations under challenging circumstances.
Performed arterial blood gas analysis and assisted in bronchoscopies.