Amy Toreson

• Checked in and checked out guests
• Assigned rooms and upgrades to club members.
• Answered phones / transfered calls to guest rooms
• Advised housekeeping staff of rooms vacated and ready for cleaning.
• Very friendly and approachable
• Kept front desk neat and tidy.
• Learned the Opera system
• Arranged tours, taxis or restaurant reservations for customers.

Extraordinary Customer service. Kept meat case stocked, clean, and rotated. Made and packaged all specialty sausages and burgers. Made deli sandwiches from 11 am -2 pm.

Made and processed car title loans up to $10,000.

Great customer service. Used state of Nv DMV website to process and make loan.

Shipped fruit juice concentrate from California to China. Also used UPS and other freight companies to ship domestically in the USA. I was also an office administrator. I answered phones, sent samples to customers and created invoices and billed customers. Worked directly with sales team.

Rented heavy equipment - excavators, skid steers, tractors, boom lifts. All office duties, including inventory and nightly deposit. Great customer service and attention to detailed needs.

Customer service #1 . Cut meat for daily needs, cut special customer requests. Kept meat wall stocked and rotated. Cleaned all equipment daily and all floors. Marked down meat for fast sale.

Hired/ trained and engaged with my tribe. Daily inventory, ordered all food orders and supplies. Daily bank run/ deposit. Had contests and fun rewards for employees to engage and appreciate. Had shift leaders delegate daily tasks to team members and held them accountable. Was %10 above in sales from the previous year with customer satisfaction at an all time high. Graded A from Health inspectors two times.