Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and psychiatric care. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Work with patients that have major depressive disorders, psychotic processes, affective disorders, anxiety disorders, and comorbid substance abuse. Trained in de-escalation techniques, self protection and management of volatile situations. Experience working with both violent and aggressive patients.