Amy Tuttle
McKeesport,NY
Summary
Dedicated commercial cleaner with a strong work ethic and attention to detail. Known for developing efficient cleaning schedules and ensuring high-quality standards, contributing to enhanced client satisfaction and operational efficiency.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Assistant
Hardt Hospitality
01.2021 - Current
- Coordinated project timelines to enhance team efficiency and meet critical deadlines.
- Developed and maintained organized filing systems for improved document retrieval and management.
- Assisted in preparing reports by gathering data from various sources, ensuring accuracy and consistency.
- Streamlined communication between departments to facilitate collaboration and reduce response times.
- Monitored daily operations, identifying areas for process improvement and implementing effective solutions.
- Led regular team meetings to discuss project progress, address challenges, and align goals.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Commercial Cleaner
B and A Cleaning
09.2019 - Current
- Supervised cleaning teams to ensure adherence to safety protocols and quality standards.
- Developed efficient cleaning schedules, optimizing time management for team operations.
- Trained new staff on equipment usage and proper cleaning techniques to maintain consistency.
- Conducted regular inspections of facilities to identify areas needing improvement or maintenance.
- Implemented inventory control measures for cleaning supplies, reducing waste and costs.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Kept building entryway glass clean and polished for professional presentation.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.
- Reduced operational costs by performing minor maintenance tasks, such as changing lightbulbs and fixing leaks, during cleaning rounds.
- Enhanced team productivity with introduction of structured cleaning schedule that minimized disruptions in client operations.
- Supported waste management efforts by correctly segregating and disposing of trash and recycling materials.
- Maintained cleanliness and hygiene in office buildings, leading to enhanced work environment sanitation.
- Optimized cleaning routes and methods for large facilities, achieving comprehensive coverage in less time.
- Prevented property damage and loss by carefully handling and cleaning delicate surfaces and items.
- Ensured safety and cleanliness in high-traffic areas, preventing slip and fall accidents through timely mopping and spill management.
- Streamlined cleaning processes, allowing for more efficient task completion without compromising on quality.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Education
High School Diploma -
Elizabeth Forward School District
Elizabeth,PA 09.1999 - 06.2003
Skills
- Strong work ethic
- Reliability and punctuality
- Deep cleaning expertise
- Waste disposal management
- Safe chemical handling
- Safety-conscious mindset
- Quality assurance focus
- Daily reporting
- Project coordination
- Supply management
- Conflict resolution
- Basic maintenance
- Problem-solving capacity
- Deep cleaning
- Surface dusting
- Multitasking
- Adaptable and flexible
- Attention to detail
Timeline
Assistant
Hardt Hospitality
01.2021 - Current
Commercial Cleaner
B and A Cleaning
09.2019 - Current
High School Diploma -
Elizabeth Forward School District
09.1999 - 06.2003