Amy Tye
Grain Valley,MO
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Private English Tutor
Lisa Sue
03.2017 - Current
- Managed over ten students at a time.
- Tutored English course materials and better understanding of assignments.
- Improved students' written and verbal English skills through personalized learning programs.
Branch Manager
Vets Securing America
11.2016 - Current
- Detailed reports daily
- Payroll for over 40 employees
- Completed client insights reports, inputting over 15,000 units of sensitive data
- Supervised 20 plus State Government Building Sites
- Assigned duties to employees and examined their work for accuracy, neatness, and following timelines.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
Residential House Cleaning
Tyes Cleaning Service
11.2014 - 11.2016
- Returned rooms to occupant ready status.
- Provided excellent house cleaning and maid services to clients.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Exceeded client expectations to garner future services.
- Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
Remote Customer Service
Cpia
01.2015 - 06.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Lead Teacher
Building Blocks Early Learning Center
03.2009 - 11.2014
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Customer ServiceRepresentative
Price Chopper
05.2003 - 11.2009
- Handled customer concerns via in person, emails, phone calls, and texting
- Providing Front line customer support and assistance with products and service interactions
- Demonstrated excellent communication skills, and resolving product and customer concerns
- 100 percent accuracy on money handling and till count down
Education
Diploma -
Jefferson High Online
Grain Valley, MO04.2004
Skills
- Leadership
- C P R and first aid certified
- Account Analysis Expertise
- Information Management
- Multitasking Abilities
- Proactively memorized over 50 company products and services
- Completed client insights reports, imputing over 12,000 units of sensitive data
- Trained 80 plus new hires on company specific policies, procedures, and compliance Guide lines
- Telecommunications Data, 70 WPM, HYBRID/REMOTE
- Recordkeeping and reporting
- Building rapport
Timeline
Private English Tutor
Lisa Sue
03.2017 - Current
Branch Manager
Vets Securing America
11.2016 - Current
Remote Customer Service
Cpia
01.2015 - 06.2016
Residential House Cleaning
Tyes Cleaning Service
11.2014 - 11.2016
Lead Teacher
Building Blocks Early Learning Center
03.2009 - 11.2014
Customer ServiceRepresentative
Price Chopper
05.2003 - 11.2009
Diploma -
Jefferson High Online