Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Amy Tyson

Amy Tyson

Madisonville,LA

Summary

Methodical Verification Specialist recognized for high productivity and efficiency in task completion. Specialized skills include risk assessment, data analysis, and compliance monitoring, ensuring accuracy and integrity in all verification processes. Strong communication, problem-solving, and organizational abilities enable success in fast-paced environments, delivering results with precision and reliability. Safety driven and strive to insure that each program I review meets all of the OSHA standards to keep workers safe and healthy. I have developed a love of the safety industry and enjoy working in such a diverse and challenging industry.

Overview

19
19
years of professional experience

Work History

Safety Verification Specialist

Veriforce
Covington , LA
03.2022 - Current
  • I perform verification of customer accounts and ensured data accuracy.
  • I review incoming documents for completeness, accuracy, and compliance with established standards.
  • I assist in developing automated systems for streamlining the account verification process.
  • I maintain detailed records of customer verifications and associated documentation.
  • I analyze customer feedback to identify areas of improvement in the verification process.
  • I navigate through multiple online systems to obtain documentation.
  • I manage multiple tasks and priorities in a high-volume, fast-paced environment.
  • I investigate discrepancies in customer accounts to determine root cause and resolution.
  • I evaluate contractor's qualifications prior to commencement of work at client sites.
  • I Review safety and health programs, enforcing compliance with occupational health and safety regulations.
  • I review OSHA logs to ensure that all injuries and incidents are recorded as well as citations listed.
  • I review OSHA violations to ensure that the companies EMR rating is correct and up to date.

Electronic Banking Services Manager

Integrity Bank & Trust
Evansville , Indiana
05.2009 - 02.2011
  • Assisted with developing training programs for staff on the use of electronic banking services.
  • Generated reports on performance metrics associated with e-banking activities and presented them to senior management.
  • Provided technical support to customers using online or mobile banking services.
  • Oversaw the development, testing and implementation of new products in the e-banking platform.
  • Maintained current knowledge about trends in technology related to online financial transactions.
  • Monitored security measures in place for protecting customer data during online transactions.
  • Performed regular maintenance checks on all systems used by customers when conducting electronic transactions.
  • Developed and implemented electronic banking services to meet customer needs.
  • Coordinated with internal stakeholders such as IT and other departments involved in the delivery of e-banking services.
  • Ensured compliance with all applicable regulations related to electronic banking services.
  • Resolved customer inquiries regarding access issues, account information, fees. related to their online accounts.
  • Developed strategies for improving user experience when accessing online banking applications.
  • Reviewed system logs regularly for suspicious activity or unauthorized access attempts.
  • Coached employees on how best handle customer inquiries related to their online accounts.
  • Conducted periodic reviews of existing e-banking systems and processes to ensure they are up-to-date and efficient.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

Visa Specialist

Heritage Federal Credit Union
Newburgh, Indiana
02.2006 - 04.2009
  • Prepared letters and other correspondence related to visa applications.
  • Responded to customer inquiries via phone, email, and online chat forums regarding various aspects of the visa process.
  • Monitored data entry accuracy within the company's internal systems.
  • Managed incoming calls from customers seeking assistance with their visa applications.
  • Processed payments for approved visas using an electronic payment system.
  • Reviewed customer profiles to identify potential fraudulent activity or discrepancies in submitted documents.
  • Researched fraudulent activity on accounts.
  • I attended visa training seminars on catching fraud and the quickest way to resolve the matter.

Education

Bachelor of Science - Occupational Health And Safety

Columbia Southern University
Orange Beach, AL

Skills

  • Identity verification
  • Document verification
  • Electronic authorization processing
  • Data verification
  • Data entry proficiency
  • Attention to detail
  • Document management
  • Communication and interpersonal skills
  • Data security and confidentiality
  • Data integrity
  • Work monitoring
  • Proficient in Microsoft, Power point, Excel,

Affiliations

I will be graduating from CSU this summer with a Bachelors of Science in Occupational Health and Safety field. The next step that I plan to take once this is achieved is to get my CSP.

Accomplishments

  • I have completed training in the following courses through my current employer
  • Basic Pipeline
  • SafeLand Orientation
  • Lockout tagout
  • Permit required confined space
  • Respiratory protection

Timeline

Safety Verification Specialist

Veriforce
03.2022 - Current

Electronic Banking Services Manager

Integrity Bank & Trust
05.2009 - 02.2011

Visa Specialist

Heritage Federal Credit Union
02.2006 - 04.2009

Bachelor of Science - Occupational Health And Safety

Columbia Southern University

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Amy Tyson