Amy Urbina
Modesto,CA
Summary
Dedicated Nail Technician with a passion for customer satisfaction. Skilled in problem solving, team collaboration, and creating a welcoming atmosphere for clients. I love solving problems and being patient with others. I like to make people feel open and comfortable in their environment. i like to help others and just give any kind advice i can and share my knowledge.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Nail Technician
me
San Jose, California
04.2024 - Current
- Provided nail care services including manicures and pedicures to clients.
- Guided clients in selecting nail art designs and colors, enhancing their satisfaction and personal style.
- Developed creative designs on nails using a variety of colors and materials.
- Instructed clients on proper nail care techniques, empowering them to maintain nail health between visits.
- Researched new nail trends and techniques to enhance service offerings.
- Maintained cleanliness and sanitation of tools and workstations daily.
- Collaborated with team members to ensure a positive customer experience.
- Created a welcoming atmosphere for customers by ensuring cleanliness and comfort.
- Distributed complimentary snacks to enhance customer satisfaction during visits.
- Oversaw loyalty card distribution, fostering customer retention and encouraging repeat visits.
- Performed filing, buffing, polishing, trimming, and cuticle removal for customers.
canes
jules
Morgan Hill, California
10.2025 - 01.2026
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Achieved cost-savings by developing functional solutions to problems.
- Supported sales initiatives, driving team efforts towards performance goals.
- Contributed to customer engagement efforts, enhancing store visibility.
- Energized team activities, fostering collaboration and motivation.
- Completed day-to-day duties accurately and efficiently.
- Assisted in preparing food items for service.
- Assisted in processing online orders for customers.
luv 2 play
sonia
San Jose, California
04.2023 - 09.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with requests and inquiries to elevate satisfaction levels.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified customer needs quickly to enhance service delivery.
- Sold memberships to customers by providing detailed information and benefits.
- Arranged furniture and decorations in party rooms to create inviting event environments.
Education
High School Diploma -
Opportunity Youth Academy
San Jose, CA06-2023
Some College (No Degree) -
Insititute of technology
Clovis08-2026
Skills
- Nail art techniques
- Effective communication
- Problem solving
- Adaptable approach
- diligent
- Team-oriented mindset
- consistent
- kind
- consistent
- bilingual
- typing wpm
- HIPAA compliant
- surgical prep
- suture removal
- medical terminology
- infection control
- ekg
- vitals
- injections
- spirometry
- audiometry
- phlebotomy
- basic front office
Languages
Spanish
Professional
English
Professional
Accomplishments
- top sales rec at canes
Timeline
canes
jules
10.2025 - 01.2026
Nail Technician
me
04.2024 - Current
luv 2 play
sonia
04.2023 - 09.2024
High School Diploma -
Opportunity Youth Academy
Some College (No Degree) -
Insititute of technology