Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
5
5
years of professional experience
Work History
Unit Associate
St Joseph Hospital Medical Center
05.2023 - Current
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
Prepared admissions charts and scanned records.
Arranged discharges and patient transportations.
Unit Service Representative
Hackensack University Medical Center
12.2024 - 08.2025
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Performed various administrative tasks by filing, copying and faxing documents.
Placed new supply orders, managed inventory and restocked clerical spaces.
Received and routed laboratory results to correct clinical staff members.
Managed specimen sample handling, receiving and sending.
Logged samples correctly into computerized tracking system.
LEAD ASSOCIATE
HOLLISTER, CO.
11.2020 - 12.2024
Lead the team and serve as a role model by providing excellent customer service including engaging customers in conversation and relationships with them
Managing the team's tasks and schedule, and leading day-to-day operations of the store
Work a cash register to directly serve customers and perform cashier and lead associate duties
Welcoming and engaging with customers as they enter the store
Assessing customers’ needs and suggesting solutions to their problems
Cleaning and restocking the store throughout the day, before opening and after closing
Medical Receptionist
Metropolitan Dermatology
09.2024 - 10.2024
Used electronic health records software to efficiently manage patient information.
Answered and directed phone calls, providing information and assistance to patients and staff.
Processed insurance claims and verifications through specialized billing software.
Maintained a clean and organized reception area, creating a welcoming environment for patients.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Transport Associate
St Joseph Hospital Medical Center
03.2023 - 05.2024
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Monitored patients during transport, ensuring comfort and addressing any immediate needs or concerns.
Transferred patients to and from imaging departments, ensuring secure and comfortable positioning.
Provided support to medical staff during patient transfers, ensuring smooth and safe transitions.