AMY VAHLKAMP
1510 SW 50th ST. #304 Cape Coral,FL
Summary
Business-minded professional with 26 years of experience in customer services, management and sales. Personable and persuasive with exceptional customer service skills. Proficient in office duties with a readiness to adapt to different situations independently or on a team.
Overview
23
23
years of professional experience
Work History
BUSINESS OWNER/OPERATIONS MANAGER
Guttermasters of SW Florida
Cape Coral, FL
02.2006 - Current
- Manage customer service, invoicing, job costing and marketing strategies.
- Perform office clerical functions to maintain day to day operations.
- Coordinate scheduling of jobs with homeowners, contractors and installers.
- Build client relationships with builders, investors, and homeowners.
- Hire and oversee employees.
- Provide in home and online estimates.
- Follow up via phone, text or email to close sales.
TERRITORY PERFORMANCE MANAGER
Avis Budget Group
Southwest, FL
05.2008 - 05.2009
- Oversee 40 Budget Truck dealerships on west and east coast of Florida.
- Audit dealer performance through standard performance reviews across operational, financial, marketing measures and sales.
- Forecasting, hitting performance goals and quotas.
- Grow territory by prospecting new dealers, through identifying and pursuing new dealership opportunities.
BUSINESS OWNER
The Firm Investment Group, INC.
Cape Coral, FL
06.2004 - 03.2006
- Acquiring solid land investments through research, auctions and investment groups.
- Establish and maintain effective lines of communication with client.
- Attend auctions and investment groups for leads.
SALES MANAGER
DVVCOM Technologies
Jacksonville, FL
09.2003 - 05.2004
- Sell/Solicit business communications services to commercial accounts.
- Develop proposals and quotes based upon sound technical and business advice.
- Plan, organize and coordinate with superiors to meet goals and objectives.
CITY SALES MANAGER
Alamo & National Rent a Car
Orlando
08.2001 - 08.2003
- Oversee sales, set sales strategies, track results and measure performance.
- Recruit and train all new sales agents.
- Evaluate and improve sales techniques with coaching.
- Implemented Boot Camp and Building for Success training classes and increase incremental revenue in 2002 over 2001 by 12%.
Education
BACHELOR OF ARTS - Hospitality Management
University of Central Florida
Skills
- Adaptability
- Management
- Customer Service
- Sales professional
- Multitasking
- Estimating/proposals/In-home sales
- Personable and friendly
- Microsoft Office
Timeline
TERRITORY PERFORMANCE MANAGER
Avis Budget Group
05.2008 - 05.2009
BUSINESS OWNER/OPERATIONS MANAGER
Guttermasters of SW Florida
02.2006 - Current
BUSINESS OWNER
The Firm Investment Group, INC.
06.2004 - 03.2006
SALES MANAGER
DVVCOM Technologies
09.2003 - 05.2004
CITY SALES MANAGER
Alamo & National Rent a Car
08.2001 - 08.2003
BACHELOR OF ARTS - Hospitality Management
University of Central Florida
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